rssservices

2H23 India Enterprise Services Compete ― IT Services (Historical Only)

Harish Krishnakumar — Fri, 17 May 2024 04:00:00 GMT

This IDC Market Presentation provides a detailed historical analysis of the market and competitive landscape in IT services in India from July to December 2023 (2H23). This study covers key findings and revenue snapshots for project-oriented services, managed services, and support services, as well as analyzes key vendor strategies, market share, growth perspectives, and insights.

The data and insights within this presentation are part of IDC's Worldwide Semiannual Services Tracker research.

2H23 Malaysia Enterprise Services Compete ─ IT Services (Forecast Only)

Benjamin Ten — Fri, 17 May 2024 04:00:00 GMT

This IDC Market Presentation provides a detailed forecast analysis of the market and landscape in IT services in Malaysia covering 2023 to 2028. This study covers key findings across project-oriented services, managed services, and support services, as well as analyzes selected industry drivers.

The data and insights within this presentation are part of IDC's Worldwide Semiannual Services Tracker research.

Equinix Experiences Strong Growth Driven by AI, Hyperscale, and Digital Infrastructure

Courtney Munroe, Avinash Naga — Fri, 17 May 2024 04:00:00 GMT

This IDC Vendor Profile offers an overview of one of the leading global providers of datacenter and interconnections services. Equinix is the largest datacenter provider in the world by revenue with a broad portfolio of facilities, digital services, and interconnection capabilities.

Vendor Profile: EkkoSense

Sean Graham — Fri, 17 May 2024 04:00:00 GMT

This IDC Vendor Profile overviews EkkoSense, a leading provider of artificial intelligence (AI)–powered datacenter optimization software and services that deliver energy and sustainability outcomes.

Worldwide and U.S. IT Outsourcing Services Forecast, 2024–2028

David Tapper — Fri, 17 May 2024 04:00:00 GMT

This IDC study provides IDC's forecast and spending for the worldwide and U.S. IT outsourcing services market for the 2024–2028 period. This study also updates the previous forecast published in Worldwide and U.S. IT Outsourcing Services Forecast, 2023–2027 (IDC #US49162423, April 2023).

"The combination of public cloud providers becoming the locus of all IT services spanning cloud platforms (IaaS, PaaS, SaaS) and cloud operating models (private, public, hybrid) and enterprises demanding greater agility that increasingly includes use of advanced automation (artificial intelligence) is placing greater pressure on managed SPs to make fundamental changes in their business models and the value they can offer enterprises," says David Tapper, VP, Outsourcing and Managed Cloud Services at IDC. "Success for managed SPs as the services model transitions to a 'new factory' of provisioning IT services will require these vendors to leverage the strengths in supporting multicloud operations, create an integrated ecosystem for hybrid cloud, implement a robust governance structure, build a new operating model, implement matrix management in using public cloud partners, develop an end-to-end risk management function and seek new markets."

国内サステナビリティ／ESGサービス市場予測、2024年～2028年

Gentaro Yuki — Fri, 17 May 2024 04:00:00 GMT

本調査レポートは、IDCが定義するサービス市場のうち、ITサービスの抽出市場である国内サステナビリティ／ESG（Environmental, Social, and Governance）サービス市場の概況や動向を分析し、サービスセグメント（経営戦略、オペレーション／ビジネスモデル、財務／経理、人的資本管理、GRC（Governance, Risk, and Compliance）、コミュニケーション）別にまとめたものである。また、2023年の市場状況を検証すると共に、2023年～2028年の市場規模（支出額ベース）および前年比成長率について予測している。2023年の同市場は、GHG（Greenhouse Gas：温室効果ガス）排出量を測定する局所的な取り組みからサプライチェーン全体に関わる産業横断的な取り組みといった幅広い範囲の案件をビジネスコンサルティングとITコンサルティングを中心に支援したことによって二桁成長を遂げた。しかしながら、サステナビリティ／ESGのテクノロジー支援は要件定義が明確になっていない領域もあり、多くの組織が効果的なテクノロジー施策を模索している。

「サステナビリティ／ESG領域は、草創期から成長期に向かっている段階であり多種多様なビジネスチャンスが拡大している。まだサステナビリティ／ESGをテクノロジーで支援する確固たる地位を築き得るサービスベンダーは存在しないが、産業セグメントを超えたサービスを提供するサービスベンダーが、今後の日本のIT業界をリードすることになる」とIDC Japan、Verticals & Cross Technologiesのリサーチマネージャーである遊亀源太郎は述べている。

Are AI Services Needs Being Met?

Philip Bues — Wed, 15 May 2024 04:00:00 GMT

This IDC Survey Spotlight explores AI organizational priorities and how those needs are being met by external services providers. The document contains data from IDC's January 2024 worldwide Future Enterprise Resiliency and Spending Survey, Wave 1, which included 881 respondents.

Note that some survey questions allowed for multiple responses — the total will not sum up to 100%, and it is managed by IDC's Global Primary Research Group.

Datacenter Operations and Sustainability Survey, 2024

Sean Graham — Wed, 15 May 2024 04:00:00 GMT

This IDC Survey provides high-level insight into the current trends in datacenter operations and sustainability management. IDC surveyed 766 leaders worldwide (North America = 221, Europe = 210, APAC = 140, META = 145, and Latin America = 50) with roles in executive leadership, IT, facilities, or operations involved in datacenter decisions. The objective of this market research survey is to gain insight into current trends in datacenter operations management across enterprise and service provider operators.

Unsurprisingly, generative AI (GenAI) as a discrete topic is among the top initiatives for datacenter operators, but it's affecting capacity and changing the way datacenters are managed. Operators expect to expand all aspects of their hybrid multicloud environment, and there is a marked shift toward effective business management of datacenters.

IDC's Print Sustainability Survey: Comparative Analysis of MPS Versus Non-MPS Customers, 2024

Robert Palmer — Wed, 15 May 2024 04:00:00 GMT

This IDC Survey excerpt examines data collected from IDC's 2024 Print Sustainability End-User Survey. The study was designed to identify how companies view the implementation and deployment of sustainability initiatives within the print and document infrastructure. This IDC Survey excerpt examines the impact of sustainability in the print environment to provide a comparative analysis between MPS and non-MPS customers.

Optimizing Infrastructure for the GenAI Era

Matthew Eastwood — Wed, 15 May 2024 04:00:00 GMT

These event proceedings were presented at the IDC Directions conferences in Boston and San Jose in March and April 2024.

Technology continues to be foundationally important for businesses working to revolutionize their operations using enhanced data models and efficient workload deployments. This session delves into the crucial impact of technology in generating value for companies as they securely manage workloads throughout edge, core, and hybrid cloud settings. The focus will be on customizing infrastructure approaches and automating IT operational processes for optimal performance. Join Matt Eastwood as he discusses how to navigate the changing landscape of infrastructure optimization, fueled by new data models and cutting-edge generative AI applications.