SMB Team

Hitoshi Ichimura

Senior Research Manager, Verticals & Cross Technologies, Research, IDC Japan

Supriya Deka

Sr. Market Analyst

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Shari Lava

Research Director, Automation within the AI and Automation Group

New Research


  • By: 

    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    • Lavanya Jindal Loading
    This Market Analysis Perspective deck provides a market update on the emerging industry trends, competitive landscape, priorities and challenges, future view of the market, and advice for technology suppliers. It also discusses small and me...
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    • Lavanya Jindal Loading
    • Daniel-Zoe Jimenez Loading
    This IDC study discusses Asia/Pacific MCM market shares for 2023. The revenue and market share of the leading vendors are provided for 2023. MCM applications automate a wide range of individual and collaborative activities associated with t...
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    • Daniel-Zoe Jimenez Loading
    • Andreas Storz Loading
    • Stuart Wilson Loading
    This IDC Survey provides insights into the Asia/Pacific partner landscape. It leverages IDC’s 2023 Global Partner Survey, focusing on the Asia/Pacific samples. The study provides insights on partner–vendor relations and ecosystem dynamics b...
  • By: 

    • Daniel-Zoe Jimenez Loading
    • Andreas Storz Loading
    • Stuart Wilson Loading
    This IDC Survey provides insights into the Asia/Pacific partner landscape. This IDC study leverages IDC’s 2023 Global Partner Survey, focusing on the Asia/Pacific samples. The study provides insights on partners’ capabilities, expertise, an...
  • By: 

    • Daniel-Zoe Jimenez Loading
    • Andreas Storz Loading
    • Stuart Wilson Loading
    This IDC Survey provides insights into the Asia/Pacific partner landscape. This IDC study leverages the IDC's 2023 Global Partner Survey, focusing on the Asia/Pacific samples. The study provides insights on business models, revenue dynamics...
  • By:  Hitoshi Ichimura Loading

    本調査レポートは、国内IT市場の地域別の状況および動向を調査、分析してまとめたものである。IDCでは、国内を8つの地域に分けて従業員規模別で市場規模を提供する。本調査レポートで用いる市場予測では、2024年3月末時点における地政学リスクの影響、円安、原材料価格高騰などの影響および見通しを考慮している。また、2024年1月に発生した能登半島地震の影響も踏まえている。2024年の国内IT市場は各地域でプラス成長を見込んでおり、2025年も引き続き各地域でプラス成長を予測している。...
  • By:  Daniel-Zoe Jimenez Loading

    This IDC Market Note provides an insightful overview of the Infor Innovation Summit held in New York City on March 18 and 19, 2024, emphasizing the Asia/Pacific (including Japan) (APJ) perspective. The event showcased Infor’s strategic dire...
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    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Survey Spotlight explores the adoption of AI for IT operations (AIOps) in Asia/Pacific. Automation as a technology investment subject remains popular in Asia/Pacific as businesses develop their operations throughout the enterprise....
  • By: 

    • Mickey North Rizza Loading
    • Daniel-Zoe Jimenez Loading
    • Robert Parker Loading
    • Bo Lykkegaard Loading
    SAP recently announced its 1Q24 results. All results discussed in the document will be non-IFRS unless otherwise specified. In addition, all SAP numbers noted are actual currency and constant currency for changes year to year.The 1Q24 finan...
  • By: 

    • Hayley Sutherland Loading
    • Stewart Bond Loading
    • Shari Lava Loading
    • Carl W. Olofson Loading
    • Andrew Gens Loading
    This IDC TechBrief describes the factors involved in leveraging retrieval-augmented generation (RAG) to get the most out of generative AI in the enterprise, including the various technology aspects and associated use cases, benefits, risks,...

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