Software as a Service Team

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Estelle Quek

Senior Research Manager

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Frank Della Rosa

Research Vice President, SaaS, Business Platforms, and Industry Cloud

Mark Thomason

Research Director, Digital Business Models & Monetization

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

New Research


  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • Mickey North Rizza Loading
    • Simon Ellis Loading
    • Frank Della Rosa Loading
    • Kevin Permenter Loading
    • Zachary Chertok Loading
    • Heather Herbst Loading
    • Patrick Reymann Loading
    • Mark Thomason Loading
    • Jordan Steele Loading
    • John Snow Loading
    • Sam Halwani Loading
    • Alicia Mokwa Loading
    This IDC Pivot Table banner book includes data for IDC's SaaS Path 2024 program, including the following 7 of the 23 functional application markets: core HR, employee experience, learning experience management (LXM), PLM/CAD, subscription m...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • Mickey North Rizza Loading
    • Simon Ellis Loading
    • Frank Della Rosa Loading
    • Kevin Permenter Loading
    • Zachary Chertok Loading
    • Heather Herbst Loading
    • Patrick Reymann Loading
    • Mark Thomason Loading
    • Jordan Steele Loading
    • John Snow Loading
    • Sam Halwani Loading
    • Alicia Mokwa Loading
    This IDC Pivot Table banner book includes data for IDC's SaaS Path 2024 program, including the following 8 of the 23 functional application markets: CLM, EAM-ALM, facility management, M&A software, payroll, procurement, PSA, and SCM.Cov...
  • By: 

    • Kuba Stolarski Loading
    • Chris Drake Loading
    • Ashish Nadkarni Loading
    • Peter Rutten Loading
    This IDC study provides a comprehensive overview of and definitions for the compute infrastructure market in the context of IDC's Computing Systems, Platforms and Technologies CIS as well as the Quarterly Server Tracker. The definitions pro...
  • By: 

    • Max Pepper Loading
    • Penny Madsen Loading
    • Ashish Nadkarni Loading
    • Natalya Yezhkova Loading
    • Greg Macatee Loading
    • Kuba Stolarski Loading
    • Johnny Yu Loading
    This IDC Market Perspective provides an update on what defines an application as being cloud native from an infrastructure perspective. As cloud-native technology continues to grow in popularity, it is important to understand the main chara...
  • By:  Mark Thomason Loading

    This IDC Innovators study highlights emerging vendors revolutionizing pricing optimization for recurring and usage-based revenue models, addressing the complex challenges of setting competitive, value-based prices in an increasingly subscri...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • Mickey North Rizza Loading
    • Simon Ellis Loading
    • Frank Della Rosa Loading
    • Kevin Permenter Loading
    • Zachary Chertok Loading
    • Heather Herbst Loading
    • Patrick Reymann Loading
    • Mark Thomason Loading
    • Jordan Steele Loading
    • John Snow Loading
    • Sam Halwani Loading
    • Alicia Mokwa Loading
    This IDC Pivot Table banner book includes data for IDC's SaaS Path 2024 program, including the following 8 of the 23 functional application markets: accounts payable (AP); accounts receivable (AR); enterprise resource planning (ERP); financ...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • Mickey North Rizza Loading
    • Simon Ellis Loading
    • Frank Della Rosa Loading
    • Kevin Permenter Loading
    • Zachary Chertok Loading
    • Heather Herbst Loading
    • Patrick Reymann Loading
    • Mark Thomason Loading
    • Jordan Steele Loading
    • John Snow Loading
    • Sam Halwani Loading
    • Alicia Mokwa Loading
    This IDC Pivot Table banner book includes data for IDC's SaaS Path 2024 program, which provides comprehensive data and guidance on the mind and journey of the SaaS buyer, including a deep dive into 23 functional application markets: account...
  • By: 

    • Phillip Silitschanu
    • Frank Della Rosa Loading
    • Alan Webber Loading
    This IDC Market Perspective examines the extremely rapid and timely rise of interest in digital assets by both institutional and retail investors and the associated importance of regulations and digital asset custody. Notably, the importanc...
  • By: 

    • Stewart Bond Loading
    • Archana Venkatraman Loading
    • David Wallace
    • Jebin George Loading
    • Ashish Nadkarni Loading
    This IDC PlanScape discusses the importance of data governance in the context of generative AI (GenAI). It highlights the need for a disciplined approach to leverage GenAI in organizations, addressing concerns about data control, infrastruc...
  • By:  Ashish Nadkarni Loading

    This IDC Survey Spotlight provides a perspective on how IT buyers are planning the various aspects of their infrastructure in the next 12–24 months. These include adding, removing, or upgrading function accelerators (e.g., DPUs), workload a...

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