Analyst Location

United States



Regions

North America

Dorothy Creamer

Senior Research Manager, Hospitality and Travel Digital Transformation Strategies




  • By: 

    • Ornella Urso Loading
    • Leslie Hand Loading
    • Filippo Battaini Loading
    • Ananda Chakravarty Loading
    • Margot Juros Loading
    • Jordan K. Speer Loading
    • Dorothy Creamer Loading
    The IDC Market Presentation summarizes key findings from IDC's Global Retail Survey, 2024. It covers business objectives and challenges, IT investment priorities, AI, and generative AI (GenAI). It also focuses on key retail operation areas ...
  • By:  Dorothy Creamer Loading

    This IDC study discusses the top 10 predictions for worldwide hospitality, dining, and travel for 2025."The hospitality, dining, and travel industries are on the cusp of great change — and that will come at the expense of many long-held bus...
  • By:  Dorothy Creamer Loading

    This IDC TechBrief discusses the growth of capabilities in digital signage as it evolves into AI-empowered smart signage. Hospitality and travel operators are keenly focused on driving operational efficiencies while still delivering persona...
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IDC Retail Insights