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BMC Connect 2024 Outlines Vision for Company Split

Jevin Jensen, Shannon Kalvar, Katie Norton — Thu, 31 Oct 2024 04:00:00 GMT

BMC announced its intent to create two companies—BMC and BMC Helix. This split will allow the two companies to focus more closely on their unique buyer journeys. BMC retains the AMI portfolio and associated mainframe technologies/buyers as well as the the workflow and file transfer solution Control-M. At the same time, BMC Helix will retain the BMC Helix portfolio of IT operations and service management, AIOps, and ServiceOps capabilities.

Smartsheet Evolves Portfolio Strategically at ENGAGE Conference Post Acquisition

Melinda-Carol Ballou — Thu, 31 Oct 2024 04:00:00 GMT

Earlier this month Smartsheet held its annual ENGAGE user conference in Seattle, increasing attendance to approximately 4000 participants. The conference helped enable further momentum for the company occurring a week after Smartsheet's acquisition by Blackstone and Vista Equity Partners (see Smartsheet Acquisition by Blackstone and Vista Equity Partners Drives Additional Resource Options, IDCLink #lcUS52630924ey areas of focus were announcements centered on easier team access to resources and data across locations and environments. Smartsheet's refreshed user experience, paired with its new Collections, File Library, AI, and other capabilities, that help users to better collaborate, manage and prioritize initiatives. Examples include a visual and AI-driven home experience for multi-asset creation to initiate projects and processes with configuration and management support to improve data visualization. Smartsheet also announced an AWS partnership to create integration betweenSmartsheet and Amazon Q Business. These and other scalability and functionality improvements align with the vital role that customer experience and AI play in enabling adoption and collaboration per IDC research.

A Review of Open Language Models, 1Q24-3Q24

Michele Rosen — Wed, 30 Oct 2024 04:00:00 GMT

This IDC Tech Buyer Presentation summarizes and analyzes metadata for 42 open language models released in the first 9 months of 2024. These 42 language models, which were developed and released by 17 organizations, vary widely in terms of model size, maximum context window length, license type, natural language capabilities, and training data sets.

HashiConf 2024: Innovations for Managing Day 2 Operations

Jim Mercer — Wed, 30 Oct 2024 04:00:00 GMT

Hashicorp held its annual HashiConf event in Boston from October 14^th to the 16th. This year's conference marked the tenth anniversary and the first time the event was held on the East Coast. Hashicorp CTO Armon Dadgar highlighted new product innovations, focusing on the company's foundational product areas of managing the lifecycles of infrastructure and security and providing support for not only Day Zero but Day 2 and beyond.

How Are Organizations Addressing Their Technical Debt?

Daniel Saroff — Wed, 30 Oct 2024 04:00:00 GMT

This IDC Tech Buyer Survey Spotlight examines how organizations are addressing their technical debt. Technical debt is like financial debt. It can be used strategically (like financial leverage), but it eventually needs to be paid down. IDC's CIO Sentiment Survey shows that only 24% of organizations are tracking tech debt with confidence, which means organizations are taking an ad hoc or reactive approach to managing it. As organizations digitally transform, this inattention to addressing technical debt inhibits innovation, market responsiveness, customer loyalty, and adoption of emerging technologies like generative AI.

IDC MarketScape: Worldwide Supply Chain Planning for Discrete Industries 2024 Vendor Assessment

Eric Thompson — Wed, 30 Oct 2024 04:00:00 GMT

This IDC Manufacturing Insights study uses the IDC MarketScape model to provide an assessment of a number of providers participating in the worldwide supply chain demand planning market. The IDC MarketScape is an evaluation based on a comprehensive framework and a set of parameters that assesses providers relative to one another and to those factors expected to be most conducive to success in a given market during both the short term and the long term.

"Supply chain planning is a critical capability in a resilient distribution industry supply chain. The ability to plan demand and supply, while optimizing inventory positions, and then agreeing to a consensus plan through S&OP are all critical components in managing an efficient and effective supply chain," says Eric Thompson, research director, IDC's Worldwide Supply Chain Planning.

IDC MarketScape: Worldwide Supply Chain Planning for Distribution Industries 2024 Vendor Assessment

Eric Thompson — Wed, 30 Oct 2024 04:00:00 GMT

This IDC study uses the IDC MarketScape model to provide an assessment of a number of providers participating in the worldwide supply chain demand planning market. The IDC MarketScape is an evaluation based on a comprehensive framework and a set of parameters that assesses providers relative to one another and to those factors expected to be most conducive to success in a given market during both the short term and the long term.

"Supply chain planning is a critical capability in a resilient distribution industry supply chain. The ability to plan demand and supply, while optimizing inventory positions, and then agreeing to a consensus plan through S&OP are all critical components in managing an efficient and effective supply chain," says Eric Thompson, Research Director, Worldwide Supply Chain Planning.

IDC MarketScape: Worldwide Supply Chain Planning for Process Industries 2024 Vendor Assessment

Eric Thompson — Wed, 30 Oct 2024 04:00:00 GMT

This IDC study uses the IDC MarketScape model to provide an assessment of 16 providers participating in the worldwide supply chain planning market for process industries. The IDC MarketScape is an evaluation based on a comprehensive framework and a set of parameters that assesses providers relative to one another and to those factors expected to be most conducive to success in a given market during both the short term and the long term.

The Office Strikes Back: Hits and Misses of Workspace Transformations in EMEA

Gala Spasova — Wed, 30 Oct 2024 04:00:00 GMT

This IDC Perspective focuses on challenges faced by businesses and their employees following recent office redesign initiatives in EMEA. Organizations across the region are rapidly transforming their offices to accommodate hybrid work models. However, data from IDC's EMEA FoW Employee Experience Survey, 2024, suggests these initiatives often tend to fall flat shortly after implementation, leading to inefficiencies and employee dissatisfaction. Despite investments in spaces and technology, a lack of data-driven planning and stakeholder input often results in mismatched solutions. This document explores the key drivers behind these failures and provides insights into ensuring workspace investments truly enhance productivity and employee satisfaction.

"The biggest challenge in office redesign isn't just about changing the space, it's aligning it with how people truly work. The solution lies in designing adaptable, tech-enabled environments that foster focus and collaboration, creating a workspace that evolves with your team's needs," said Gala Spasova, senior research manager, IDC's Europe Smart Office and EMEA Content & Knowledge Management Strategies.

Workday Illuminate AI Takes Center Stage at Workday U.S. Rising Conference

Tony Olvet, Amy Loomis, Ph.D., Mickey North Rizza, Jerry Silva, Leslie Hand — Wed, 30 Oct 2024 04:00:00 GMT

This IDC Perspective summarizes key announcements about Workday's unveiling of Illuminate, an AI-driven platform at the U.S. Rising conference, designed to enhance HR and finance operations by automating tasks, providing data-driven insights, and improving decision-making. Illuminate integrates GenAI and leverages a vast data set to streamline workflows, enhance employee experiences, and support strategic goals. In addition, Workday introduced four AI agents to optimize recruitment, succession planning, expenses, and core processes, reflecting its commitment to leveraging AI for efficiency and innovation in enterprise resource management.

"With Illuminate, Workday looks to revolutionize HR and finance with AI-driven insights, automating tasks, and enhancing decision-making," says Tony Olvet, group VP, Worldwide C-Suite and Digital Business Research, IDC.