Asia/Pacific Software Team

Sandra Ng

Group Vice President and General Manager

Sungmin Jo

Research Analyst

Franco Chiam

Vice President

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Chris Zhang

Research Director, IDC Asia/Pacific Software Research Group.

Daphne Chung

Research Director, Cloud Services and Software Research, IDC Asia/Pacific

Avneesh Saxena

Group Vice President, Domain Research Group, IDC Asia/Pacific

Supriya Deka

Sr. Market Analyst

Gurpal Singh

Senior Research Manager

Shirley Tsai

Senior Research Manager

Daisy Wan

Market Analyst

Neha Gupta

Senior Research Manager

Abhishek Kumar

Associate Research Director

New Research


  • IDC FutureScape: Worldwide Intelligent ERP 2023 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Intelligent ERP 2023 Predictions

    By: 

    • Mickey North Rizza
    • Kevin Permenter
    • Patrick Reymann
    • Matthew Merker
    • Zachary Chertok
    • Lisa Rowan
    • Megha Kumar
    • Bo Lykkegaard
    • Daniel-Zoe Jimenez
    • Heather Hershey
    • Pietro Delai
    • Bob Stallard
    • Chandana Gopal
    This IDC study presents the top 10 predictions and key drivers for intelligent ERP/enterprise applications over the next five years. It highlights the midterm and long-term challenges that enterprise business, technology, and IT teams face ...

    Oct 2022 | Doc #US48563022 | IDC FutureScape

  • IDC FutureScape: Worldwide Small and Medium-Sized Business and Digital-Native Business 2023 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Small and Medium-Sized Business and Digital-Native Business 2023 Predictions

    By: 

    • Simone De Bruin
    • Katie Evans
    • Jason Blackwell
    • Supriya Deka
    • Daniel-Zoe Jimenez
    • Cynthia Li
    • Riccardo Barrai
    • Andrea Siviero
    This IDC study provides the top 10 predictions for worldwide small and medium-sized business and digital-native business for 2023."SMBs need to boost resiliency and implement technologies that will power their businesses for growth. The com...

    Oct 2022 | Doc #US49772322 | IDC FutureScape

  • IDC FutureScape: Worldwide Developer and DevOps 2023 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Developer and DevOps 2023 Predictions

    By: 

    • Al Gillen
    • Melinda-Carol Ballou
    • Arnal Dayaratna
    • Maureen Fleming
    • Lara Greden
    • Jevin Jensen
    • Chris Zhang
    • Peter Marston
    • George Mironescu
    • Katie Norton
    • John O'Brien
    • Michele Rosen
    • Jennifer Thomson
    • Jim Mercer
    This IDC study provides IDC's top 10 predictions for developers and DevOps for 2023 and beyond."Developers and DevOps professionals have never been in a more critical and more important position to help the long-term success of their busine...

    Oct 2022 | Doc #US48597522 | IDC FutureScape

  • IDC FutureScape: Worldwide Future of Customer Experience 2023 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Future of Customer Experience 2023 Predictions

    By: 

    • Sudhir Rajagopal
    • Gerry Brown
    • Lawrence Cheok
    • Marc DeCastro
    • Heather Hershey
    • Daniel-Zoe Jimenez
    • Wayne Kurtzman
    • Marci Maddox
    • Tom Mainelli
    • Saki Ohta
    • Aly Pinder
    • David Wallace
    • Mary Wardley
    • Alan Webber
    This IDC study explores 10 of the most urgent business and technology issues that customer experience executives across the C-suite must address to differentiate and prepare themselves to thrive in the next era of customer experience.Accord...

    Oct 2022 | Doc #US48543222 | IDC FutureScape

  • IDC FutureScape: Worldwide IT Industry 2023 Predictions

    By: 

    • Rick Villars
    • Sandra Ng
    • Simon Ellis
    • Leif Eriksen
    • Serge Findling
    • Maureen Fleming
    • Al Gillen
    • Chandana Gopal
    • Jeffrey Hojlo
    • Mary Johnston Turner
    • Ritu Jyoti
    • Linus Lai
    • Amy Loomis, Ph.D.
    • Marci Maddox
    • Tom Mainelli
    • Thomas Meyer
    • Rahiel Nasir
    • Tony Olvet
    • Robert Parker
    • Andrea Siviero
    • Gina Smith, PhD
    • Elaina Stergiades
    This IDC study presents the top 10 predictions and key drivers for the IT industry for the next five years. It highlights the midterm and long-term challenges that enterprise business, technology, and IT teams face as they define, build, an...

    Oct 2022 | Doc #US49563122 | IDC FutureScape

  • IDC FutureScape: Worldwide IT Industry 2022 Predictions (Japanese)

    By: 

    • Rick Villars
    • Sandra Ng
    • Alan Webber
    • Amita Potnis
    • Amy Loomis, Ph.D.
    • Holly Muscolino
    • Paul Hughes
    • Jeffrey Hojlo
    • Mary Johnston Turner
    • Dave McCarthy
    • Susan G. Middleton
    • Lara Greden
    • Chandana Gopal
    • Nancy Gohring
    • Al Gillen
    • George Mironescu
    • Carla Arend
    • Leif Eriksen
    • Robert Parker
    • Thomas Meyer
    • Philip Carter
    • Meredith Whalen
    • Tom Mainelli
    • Serge Findling
    • Avneesh Saxena
    本調査レポートは、今後5年間にIT産業で起こるであろう10項目の予測（Prediction）と主要な促進要因（ドライバー）をまとめたものである。デジタルファーストの世界で成功するために必要なテクノロジーを定義、構築、管理する中で、企業のIT部門が直面する中期的および長期的な課題を明らかにしている。「デジタルは今や私たちの世界に恒久的かつダイナミックに定着しており、IT／通信業界自体も今後数年間で最も大きな変化を遂げると考えられる。CIOは、as-a-Serviceや成果中心の...

    Dec 2021 | Doc #JPJ48319521 | IDC FutureScape

  • IDC FutureScape: Worldwide Future of Digital Innovation 2022 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Future of Digital Innovation 2022 Predictions

    By: 

    • Nancy Gohring
    • Al Gillen
    • Mickey North Rizza
    • Gina Smith, PhD
    • Kevin Permenter
    • John O'Brien
    • George Mironescu
    • Jim Mercer
    • Peter Marston
    • Gard Little
    • Chris Zhang
    • Linus Lai
    • Lara Greden
    • Arnal Dayaratna
    • Gary Chen
    • Juliana Beauvais
    • Melinda-Carol Ballou
    • Lizzie Li
    • Jennifer Thomson
    • Mark Thomason
    This IDC study presents IDC's top 10 predictions for the future of digital innovation for 2022 and beyond. "One notable impact of the COVID-19 pandemic is that many enterprises now recognize that their ability to build innovative digital pr...

    Oct 2021 | Doc #US47148621 | IDC FutureScape

  • IDC FutureScape: Worldwide Sustainability 2022 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Sustainability 2022 Predictions

    By: 

    • Bjoern Stengel
    • Daphne Chung
    • Rob Brothers
    • Amy Cravens
    • Glen Duncan
    • Stephanie Krishnan
    • Vladimir Kroa
    • Susan G. Middleton
    • Reid Paquin
    • Amita Potnis
    • Curtis Price
    • Dr. Chris Marshall
    • Marta Muñoz Méndez-Villamil
    This IDC study provides IDC's top 10 predictions for sustainability for 2022."Corporate sustainability isn't just here to stay — it is becoming a business imperative for organizations around the world," said Bjoern Stengel, research lead, G...

    Oct 2021 | Doc #US48300021 | IDC FutureScape

  • IDC FutureScape: Worldwide Digital Transformation 2022 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Digital Transformation 2022 Predictions

    By: 

    • Giulia Carosella
    • Serge Findling
    • Shawn Fitzgerald
    • Daniel-Zoe Jimenez
    • Gard Little
    • Adelaide O'Brien
    • Robert Parker
    • Joseph C. Pucciarelli
    • Yukiharu Yorifuji
    This IDC study provides IDC's top 10 predictions for digital transformation for 2022."Direct digital transformation (DX) investment growth rates are accelerating, up to 16.5% CAGR for 2022-2024. This is an increase of one full percentage po...

    Oct 2021 | Doc #US47115521 | IDC FutureScape

  • IDC FutureScape: Worldwide Future of Customer and Consumer 2022 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Future of Customer and Consumer 2022 Predictions

    By: 

    • Alan Webber
    • Gerry Brown
    • Laurie Buczek
    • Lawrence Cheok
    • Marc DeCastro
    • Leslie Hand
    • Jordan Jewell
    • Daniel-Zoe Jimenez
    • Wayne Kurtzman
    • Marci Maddox
    • Tom Mainelli
    • Takashi Manabe
    • David Myhrer
    • Saki Ohta
    • Sudhir Rajagopal
    • David Wallace
    • Mary Wardley
    • Karsten Weide
    • Adam Wright
    This IDC study explores the future impact that technology will have on customer experience and the engagement between brand and customer.According to Alan Webber, program vice president, Customer Experience Applications at IDC, "COVID-19 ca...

    Oct 2021 | Doc #US48297321 | IDC FutureScape


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