Artificial Intelligence and Automation Team
New Research
This IDC Tech Buyer Presentation explores the top 10 workplace management trends for 2022. As organizations reenvision the role and composition of physical workplaces, many are also planning more deliberate digital workspace integrations. I...
This IDC PeerScape describes four practices for minimizing risks and maximizing the potential returns associated with launching a process mining initiative: start with a problem that matters, build blended teams, work iteratively and demons...
This IDC Perspective presents data from six waves of IDC's Future Enterprise Resiliency and Spending Survey, conducted from April 2021 to October 2021. Highlighted is the consistency of business priorities as reported by survey respondents ...
This IDC PeerScape outlines three challenges IT leaders face when deploying and managing IT services in new edge locations."Edge IT service is enabling innovation and shift to digital-first operations and interactions. More than ever before...
This IDC Perspective discusses and summarizes lessons learned from IDC's evaluation of conversational AI platform vendors and how their customers are developing and deploying conversational AI solutions to address a wide variety of use case...
This IDC Tech Buyer Presentation outlines key considerations for organizations as they extend IT service to new edge locations. Edge IT resources are an integral part of enabling the shift to digital-first business. Organizations understand...
IDC Innovators are emerging vendors with revenue <$100 million that have demonstrated either a groundbreaking business model or an innovative new technology — or both. This IDC Innovators study profiles three vendors in intelligent autom...
This IDC Perspective covers the importance of a solid data strategy for AI. It includes the current challenges and provides guidance on putting together a foundational data strategy for AI. It covers data strategy for AI goals and component...
This IDC Tech Buyer Presentation discusses what organizations perceive as their top security and privacy challenges related to analytics and artificial intelligence (AI) solutions and the methods they expect to use to improve their security...
This IDC study represents a vendor assessment of the conversational artificial intelligence (AI) software platforms market for customer service use cases through the IDC MarketScape model. This assessment discusses both quantitative and qua...
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