Artificial Intelligence and Automation Team

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

Andrew Gens

Research Analyst, AI Software

Nina Turner

Research Director, Semiconductor Technology Supply Chain Intelligence; Enabling Technologies: AI and Automotive Semiconductors

Madhumitha Sathish

Research Manager, High Performance Computing

Heather West, PhD

Research Manager, Performance Intensive Computing, Worldwide Infrastructure Research

Ritu Jyoti

Group Vice President/General Manager, Worldwide Artificial Intelligence, Automation, Data and Analytics Research Practice

David Schubmehl

Research Vice President, Conversational Artificial Intelligence and Intelligent Knowledge Discovery

Hayley Sutherland

Research Manager, Conversational AI & Intelligent Knowledge Discovery

Maureen Fleming

Program VP, Worldwide Intelligent Process Automation Market Research and Advisory Service

Shari Lava

Research Director, Automation within the AI and Automation Group

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Neil Ward-Dutton

VP Automation, AI & Analytics Europe

Mary Wardley

Program Vice President, Customer Care and CRM

Jennifer Cooke

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Pietro Delai

Research Director, Latin America Enterprise Infrastructure and Cloud Services, Worldwide Infrastructure Research

Harish Dunakhe

Research Director, Software and Cloud, META IDC

Peter Rutten

Research Vice-President, Performance Intensive Computing, Worldwide Infrastructure Research

Shane Rau

Research Vice President, Computing Semiconductors

Yanxia Lu

Research Director

Nobuko Iisaka

Research Manager, Software & Services, Research, IDC Japan

Lily Phan

Research Director

Anne Cheng

Research Manager

Rakesh Patni

Associate Research Director

New Research


  • By: 

    • Jessie Danqing Cai
    • Dr. Chris Marshall Loading
    • Dylan Yap
    "Deep learning and natural language processing (NLP) mean that extracting details from structured content has become increasingly useful," says Christopher Lee Marshall, associate VP, IDC Asia/Pacific. "Intelligent content extraction provid...
  • By:  Maureen Fleming Loading

    This IDC study represents a vendor assessment of the robotic process automation (RPA) software market through the IDC MarketScape model. The goal of this assessment is to answer the question: "When RPA software is critical to our automation...
  • By: 

    • Amy Loomis, Ph.D. Loading
    • Laura Becker
    • Cushing Anderson
    • Juliana Beauvais
    • Maureen Fleming Loading
    • Mick Heys Loading
    • Phil Hochmuth Loading
    • Shannon Kalvar Loading
    • Keith Kmetz Loading
    • Marianne Kolding
    • Wayne Kurtzman Loading
    • Marci Maddox Loading
    • Matthew Merker
    • Holly Muscolino Loading
    • Sandra Ng Loading
    • Deepan Pathy
    • Joseph C. Pucciarelli
    • Lisa Rowan
    • Alexandros Stratis
    • Hayley Sutherland Loading
    This IDC study contains IDC analysts' future of work worldwide outlook for 2022, as well as the planning horizon for the next five years. The outlook is presented through the lens of the 10 predictions that make up, in IDC's view, the frame...
  • By: 

    • George Briford Loading
    • Massimiliano Claps Loading
    • Arpita Mitra
    • Claudio Stahnke
    • Patrick Van Brussel
    • Archana Venkatraman Loading
    • Neil Ward-Dutton Loading
    • Marta Muñoz Méndez-Villamil
    This IDC FutureScape presents the top 10 predictions for the insurance industry."The COVID-19 pandemic has dramatically increased the need for insurers to digitally transform their business models," said Patrick Van Brussel, research direct...
  • By: 

    • Alan Webber Loading
    • Gerry Brown
    • Laurie Buczek Loading
    • Lawrence Cheok Loading
    • Marc DeCastro Loading
    • Leslie Hand Loading
    • Jordan Jewell
    • Daniel-Zoe Jimenez Loading
    • Wayne Kurtzman Loading
    • Marci Maddox Loading
    • Tom Mainelli Loading
    • Takashi Manabe Loading
    • David Myhrer
    • Saki Ohta Loading
    • Sudhir Rajagopal Loading
    • David Wallace
    • Mary Wardley Loading
    • Karsten Weide
    • Adam Wright Loading
    This IDC study explores the future impact that technology will have on customer experience and the engagement between brand and customer.According to Alan Webber, program vice president, Customer Experience Applications at IDC, "COVID-19 ca...
  • By: 

    • Dave McCarthy Loading
    • Al Gillen
    • Phil Goodwin Loading
    • Rob Brothers Loading
    • Jennifer Cooke Loading
    • Peter Rutten Loading
    • Andrew Smith
    • Lara Greden Loading
    • Chris Kanaracus
    • Mickey North Rizza Loading
    • Natalya Yezhkova Loading
    This IDC study provides IDC's top 10 predictions for cloud for 2022 and beyond."Cloud is now firmly established as an essential element of a digital-first strategy," said Dave McCarthy, vice president, Cloud and Edge Infrastructure Services...
  • By: 

    • Mary Johnston Turner Loading
    • Rick Villars Loading
    • Ashish Nadkarni Loading
    • Rohit Mehra Loading
    • Matthew Eastwood Loading
    • Stephen Elliot Loading
    • Rajnish Arora
    • Chris Barnard Loading
    • Rob Brothers Loading
    • Eric Burgener
    • Andrew Buss Loading
    • Brad Casemore
    • Gary Chen Loading
    • Jennifer Cooke Loading
    • Rory Duncan
    • Phil Goodwin Loading
    • Dave McCarthy Loading
    • Susan G. Middleton
    • Masaaki Moriyama
    • Jeff Newton Loading
    • Dave Pearson Loading
    • Peter Rutten Loading
    • Juan Pablo Seminara Loading
    • Eric Sheppard
    • Elaina Stergiades Loading
    • Archana Venkatraman Loading
    • Steve White Loading
    • Andrew Smith
    This IDC study provides IDC's 2022 top 10 predictions for the future of digital infrastructure. "Digital infrastructure spans compute, storage, network, infrastructure software including virtualization and containers and the automation, AI/...
  • By: 

    • Dan Vesset Loading
    • Marci Maddox Loading
    • Carl W. Olofson Loading
    • Stewart Bond Loading
    • Lynne Schneider Loading
    • Amy Machado Loading
    • Dr. Chris Marshall Loading
    • John Rydning
    • Philip Carnelley
    • Takashi Manabe Loading
    • Enrique Phun Loading
    • Ali Zaidi
    • Ray Huo
    • Steve Charbonnier
    This IDC study provides IDC's 2022 top 10 predictions for data and content technologies applied to analytics, decisioning, and operational workloads."At IDC, we predict that over the next few years, enterprises will rapidly increase their i...
  • By: 

    • Bjoern Stengel Loading
    • Daphne Chung Loading
    • Rob Brothers Loading
    • Amy Cravens Loading
    • Glen Duncan
    • Stephanie Krishnan Loading
    • Vladimir Kroa Loading
    • Susan G. Middleton
    • Reid Paquin Loading
    • Amita Potnis
    • Curtis Price Loading
    • Dr. Chris Marshall Loading
    • Marta Muñoz Méndez-Villamil
    This IDC study provides IDC's top 10 predictions for sustainability for 2022."Corporate sustainability isn't just here to stay — it is becoming a business imperative for organizations around the world," said Bjoern Stengel, research lead, G...
  • By: 

    • Al Gillen
    • Melinda-Carol Ballou Loading
    • Arnal Dayaratna Loading
    • Maureen Fleming Loading
    • Lara Greden Loading
    • Mitsuhiro Iriya
    • Jevin Jensen Loading
    • Chris Zhang Loading
    • Linus Lai Loading
    • Jim Mercer Loading
    • George Mironescu Loading
    • Katie Norton Loading
    • John O'Brien
    • Gina Smith, PhD Loading
    • Jennifer Thomson Loading
    • Peter Marston Loading
    This IDC study provides IDC's top 10 predictions for developers and DevOps for 2022 and beyond."Developers and DevOps professionals continue to be in the hot seat as their organizations or their customers demand that convenient and user-fri...

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