11:45 |
Registration & Networking lunch |
13:00 |
IDC Greetings & Welcome |
Roberta Bigliani Group VP, Head of Insights, IDC EMEA
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13:15 |
Rebalancing the Choreography of Cs: Control, Choice, Compliance, Connectedness, and Cost leads to improved Competitiveness |
Tom Zink Associate Research Director, Financial Insights, IDC Central Europe
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13:40 |
The transformation journey that led the first Italian bank to become a Global Digital Leader |
Silvio Fraternali Executive Director, Intesa Sanpaolo
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14:00 |
Flipchart Session: On the road to digital supremacy |
1. How is your journey to digital Excellence going? Where is it working, where is it stalling? 2. How successful has been your digital sales transformation? 3. What are the main challenges to move to a fully digital operating model? |
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14:20 |
Coffee & Networking; One-to-One Meeting |
14:55 |
Embedded Finance and Ecosystems |
Embedded Finance and Ecosystems is all about banks facilitating an integrated buying and paying experience in a connected ecosystem that embeds banking in many aspects of their customer’s lifestyle. Our recently completed IBV paper Embedded Finance: Creating the everywhere, every day bank – co-authored with BIAN, Redhat and IBM Consulting demonstrates both the material opportunity and challenges for banks in converting this potential into value. Paolo Sironi Global Research Leader, Banking and Finance | IBM Institute for Business Value | IBM Industry
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15:10 |
Moving to a phygital model while excelling customer experience |
Amit Vats Global Lead - Future value propositions and personalization, ING Business Banking
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15:30 |
Unlock the value of real-time payments - What's the missing ingredient? |
Daniel Szmukler Director, Euro Banking Association (EBA)
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15:45 |
Flipchart Session: Chasing value in big transformation initiatives |
1. Why are some new trends taking so long to crystallize and even longer to generate value? 2. How to derisk those big bets on the future? 3. Double-down or sit it out? How do you bridge the time between investment and value generation? |
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16:00 |
Coffee & Networking; One-to-One Meeting |
16:30 17:00 |
Workshops (Parallel Sessions) |
Workshop A
16:15 - 17:00
The most impactful trends transforming the Insurance Industry until 2029
Davide Palanza Research Manager, IDC Financial Insights
Yuri Poletto Partner at Italian Insurtech Association & Founder of Embedded Insurance Observatory
Nuzhat Jabinh Consultant - Ethics in AI, Ethical Intelligence Associates
Workshop B
16:15 - 17:00
The most impactful trends transforming the Corporate Banking Industry until 2029
Thomas Zink Research Director and Head of Financial Insights Europe, IDC Central Europe, IDC France
Sven Olaf Schmidt Head International Trade Finance Operations, Commerzbank
Amit Vats Global Lead - Future value propositions and personalization, ING Business Banking
Workshop C
16:15 - 17:00
The most impactful trends transforming the Retail Banking Industry until 2029
George Briford Research Director for Financial Insights, IDC
Tanja Tierie COO, ING Italy
George Papp Digital Transformation consultant in the Financial Industry
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17:00 |
Networking and Refreshment Break; One-to-One Meetings |
18:30 |
Champagne Reception |
19:30 |
Gala Dinner: Experience Xchange partner 10' min speech |
22:00 |
After Dinner Drinks |
6:30 |
Running Club & Breakfast |
9:00 |
Opening Remarks and Welcome Day 2 from IDC Host and Moderator |
Roberta Bigliani Group VP, Head of Insights, IDC EMEA
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9:10 |
Welcome the era of digital business for Insurance: A Path to the Future Beyond Digital Transformation |
Davide Palanza Research Manager, IDC Financial Insights
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9:30 |
Vanilla is a Flavour: Ethics and AI |
Business benefits of an ethical approach and best practices. Nuzhat Jabinh Consultant - Ethics in AI, Ethical Intelligence Associates
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9:45 |
Flipchart session: How do you scale Gen AI across the organization? |
Scaling Gen AI across the enterprise requires overall an overall governance model, skills & experiential learning, AI Accelerators, AI Foundational Models management and Enterprise data management. How are you approaching this and what are the lessons learnt? |
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10:00 |
Coffee & Networking; One-to-One Meeting |
10:30 11:30 |
Roundtables (Parallel Sessions) |
Roundtable 1
10:30 - 11:30
The new era of legacy modernization
George Briford Research Director for Financial Insights, IDC
George Papp Digital Transformation consultant in the Financial Industry
Roundtable 2
10:30 - 11:30
Deriving business value from Gen AI and lessons learnt
Davide Palanza Research Manager, IDC Financial Insights
Shanker Ramamurthy Global Managing Partner Banking & Financial Markets, IBM Consulting
Roundtable 3
10:30 - 11:30
Risk, resilience and compliance
Thomas Zink Head of IDC Financial Insights Europe
Roundtable 4
10:30 - 11:30
The future of work as the pendulum swings back
Roberta Bigliani Group VP, Head of Insights, IDC EMEA
Tanja Tierie COO, ING Italy
Roundtable 5
10:30 - 11:30
Harnessing the power of Cloud
Amit Vats Global Lead - Future value propositions and personalization, ING Business Banking
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11:30 |
Change break |
11:40 |
Navigating Financial Challenges: CBI innovations in Open Finance |
Pilar Fragalà Chief Commercial Officer, CBI
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12:00 |
Twin transformation in the insurance industry: sustainability, digitalisation and the challenges and changes of data ethics, regulation and human rights |
Rainer Karcher Global Head of IT Sustainability, Allianz Technology
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12:25 |
What is keeping FSI practitioners awake at night? |
George Briford Research Director for Financial Insights, IDC
George Papp Digital Transformation consultant in the Financial Industry
Sven Olaf Schmidt Head International Trade Finance Operations, Commerzbank
Tanja Tierie COO, ING Italy
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12:50 |
Feedback Session and Closing |
Roberta Bigliani Group VP, Head of Insights, IDC EMEA
Thomas Zink Head of IDC Financial Insights Europe
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13:00 |
Lunch |
14:00 |
Departure |
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