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8:00
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Registration & Networking
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8:30
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Opening Act
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8:35
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IDC Welcome Address
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Jyoti Lalchandani
Group Vice President & Regional Managing Director (META), IDC
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8:45
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Opening Address: Government Affiliation
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9:00
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Advisory Council Felicitation
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9:10
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IDC Opening Keynote: Rethinking Digitalization for an AI-first World
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As generative AI unleashes a new wave of disruption across industries, tech leaders are reviewing their approach to AI and its role in digitalization. The promise of significant impact on digital innovation, customer experience and operational efficiencies will drive progressive governments and digitally-determined organizations to take an AI-first approach. The concerns about data privacy and displacement of jobs and the demand for regulatory oversight remain, yet the need for competitive parity with early adopters will drive tech agendas.
Thomas Meyer
General Manager and Group Vice President, EMEA Research, IDC
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9:39
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Session Moderator
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Mohammed Qahtani
Toastmaster Champion, World Champion of Public Speaking
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9:40
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AI for a Sustainable Future: Transforming Business Practices
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Tareq K Alangari
CEO, e& enterprise Saudi Arabia
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10:00
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How Generative AI Transcends Service and Operations
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Generative AI is propelling service and operations management (ServiceOps) beyond traditional boundaries by shifting the focus to creative problem solving, hyper-personalization, and autonomous decision-making. It augments human capabilities, delivering exceptional customer experiences for end users, help desk personnel, and service reliability engineers. This session will demonstrate how BMC Helix delivers on the promise of ServiceOps with innovative solutions powered by generative AI.
Haroon Ahmed
Vice President of R&D, BMC Software
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10:20
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Foundations for Innovating with Generative AI
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This session will touch on some of the most exciting generative AI innovations out there, the importance of data foundations, and key considerations when innovating with generative AI
Amine Chigani
Global Head of Enterprise Technologists, AWS
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10:40
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Unleashing Efficiency: The Synergistic Relationship Between AI and Low-Code Process Automation for Vision 2030
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The power and promise of AI have led many government and business leaders to adopt an “AI Everywhere” mindset. In line with Saudi Arabia's Vision 2030, the successful implementation of AI across the Kingdom necessitates a robust foundation of automated processes. AI and low-code process automation have a synergistic relationship, enabling and enhancing the other. Participants will explore how low-code automation enhances operational capabilities and provides the necessary data, consistency, and scalability for AI to thrive. This will enable the Kingdom to fully realize the potential of AI-driven innovation and achieve the ambitious goals of Vision 2030.
Ayman El-Hattab
Regional Vice President, Emerging Markets, Nintex
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10:55
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Pioneering the Future: Security, Data, AI, and Cloud at the Core
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In a rapidly evolving digital landscape, where technology is the cornerstone of innovation and growth, the integration of security, data, AI, and cloud is no longer optional — it's essential. This session will showcase a visionary approach to digital transformation, where these four pillars serve as the foundation for creating a resilient, intelligent, and scalable digital ecosystem. Join us as we underscore the importance of a holistic digital transformation strategy — one that doesn't just adopt new technologies, but integrates them in a way that enhances their collective strengths. It's about creating a future where security is robust, data is insightful, AI is transformative, and the cloud is omnipresent, leading to sustainable growth and a competitive edge in the digital age. "Pioneering the Future: Security, Data, AI, and Cloud at the Core" is not just a tagline; it’s a blueprint for success in the 21st century.
Deb Deep Sengupta
Global President & Chief Revenue Officer, Cloud4C
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11:10
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Developing Digital Agility and Resilience Through Enterprise Intelligence
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This session emphasizes on the integration of enterprise intelligence, which encompasses leveraging data, technology, and strategic insights. It delves into how businesses can harness data-driven intelligence to drive informed decision-making, optimize processes, and foresee market shifts proactively.
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11:25
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Tea / Coffee & Networking Break
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11:30
12:05
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Cluster Tracks (Parallel Sessions)
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Cluster 1: Empowering Innovation: Harnessing Low-Code Development and Generative AI for Unprecedented Growth
11:30 - 11:35
Opening Act
11:35 - 11:45
Fostering Digital Trust: Navigating the Landscape of Risk, Compliance, and Privacy
Maik de Wolf
Managing Director, Mendix
11:45 - 11:55
Defending the Digital Frontier: Cybersecurity for Resilience and Agility
Sathya Srinivasan
Area Vice President, Solutions Consultant, Appian
11:55 - 12:05
Driving Innovation: Harnessing Low-Code Development and Generative AI for Exceptional Growth
In today's rapidly evolving digital landscape, businesses must innovate swiftly to stay competitive. A robust digital experience platform offers powerful tools for organizations to accelerate growth by harnessing the potential of low-code development and generative AI. With a flexible architecture, enterprises can create, deploy, and scale custom solutions with minimal coding, reducing time-to-market and driving efficiency. Additionally, by integrating generative AI capabilities, organizations can automate complex tasks, personalize user experiences, and foster a culture of continuous innovation.
Omar Sheliby
Regional Sales Manager, Liferay
Cluster 2: AI-Driven IT Asset Management: Ensuring Business Continuity and Enhancing IT Operation
11:30 - 11:35
Opening Act
11:35 - 11:45
Unlocking AI’s Potential for Intelligent Document Processing
In today's fast-paced business environment, the sheer volume and variety of documents that organizations deal with can be overwhelming. The increasing complexity and the rising business importance of documents create bottlenecks in traditional processing methods. From invoices and contracts to know-your customer compliance forms, manually handling documents is time consuming, error prone, and resource intensive. This is where tailored AI solutions come into play, transforming the landscape of document processing. What sets AI apart is its ability to recognize and extract critical business information from an unlimited number of document layouts, validate details, and highlight any discrepancies found. Through embracing AI for intelligent document processing, organizations not only overcome the challenges of document complexity and volume but also gain a strategic advantage. This session explores how a successful implementation of an AI-powered intelligent document processing solution can revolutionize the processing of custom documents.
Sakhr Ali
Digital Solutions Architect, Iron Mountain
11:45 - 11:55
Reviving Hybrid Infrastructure: The Role of Colocation Providers in the Cloud Era
11:55 - 12:05
Transform Service Experience with AITSM and Copilot
Navin Nair
Regional Sales Director, MENA Region, SymphonyAI
Cluster 3: New Ways of Thinking: The Rise of the Cloud Native Enterprise
11:30 - 11:35
Opening Act
11:35 - 11:45
How Should AI Fit into the ERP Ecosystem to Maximize ROI?
AI can offer significant benefits for ERP systems, enabling simpler process automation, better decision-making, and improved user experiences. Should these AI capabilities be developed inside the ERP ecosystem using the vendor’s platform or outside, on the corporate data platform? Come to this session to learn about the intersection of AI and the back-office ERP and explore the trade-offs, costs, and ROI of different strategies for you to consider in your AI evolution. Uncover how to create an AI roadmap for your ERP system that maximizes business ROI and identify high-value use cases for AI, risks and common pitfalls, and strategies for maintaining agility in an ever-changing landscape.
Eric Helmer
SVP & Global Chief Technology Officer, Rimini Street
11:45 - 11:55
The Future of Enterprise AI: Easy, Efficient, Trusted
AI is top of mind for all companies to drive new innovation, better productivity, and deeper competitive differentiation. At Snowflake, we believe an enterprise data strategy is a prerequisite for AI. And a simplified data foundation–across all data and workloads–is the first step to get there. Simply put, a data foundation is a requirement to unlock future AI innovation. Once established, businesses can start scaling with applications, too.
Mohamed Zouari
Sr. District Manager, Snowflake META
11:55 - 12:05
Cloud-Native Dynamics: The Future of Digital Platform Management
Burak Atamgüç
Vice President of Sales, Oredata
Cluster 4: AI and Analytics: The Driving Forces of Digital Transformation
11:30 - 11:35
Opening Act
11:35 - 11:45
Leveraging GenAI for Enhanced Insights and Operational Efficiency.
In today's fast-paced digital landscape, organizations are increasingly turning to AI-driven data analytics to stay competitive and responsive to market demands. This talk explores how GenAI is revolutionizing data analytics, enabling businesses to not only enhance productivity but also deliver superior efficiency. We will delve into practical applications of GenAI in data processing, analytics, and decision-making, demonstrating how these technologies can streamline operations, and uncover actionable insights.
Dr. Ebrahim Alareqi
Principal Machine Learning Engineer, Incorta
11:45 - 11:55
Create value from Gen AI: Safely, Responsibly, at Scale
Remember when the internet revolutionized the way we work and communicate? The AI Revolution is poised to reshape entire industries and every process within our businesses. A clear and strategic AI roadmap is critical - those that start scaling now will be ahead.
Join Kore.ai to discover how we have partnered with global leaders over the past decade and how our industry leading platform delivers multilingual, multichannel and responsible AI growth across their enterprises - at scale.
From enhancing customer experience to revolutionizing employee engagement and operational efficiency, we'll explore how AI can help your organization innovate securely and sustainably. Let’s take the next step together into a future defined by intelligent technology and transformative leadership.
Zaher Awada
Senior Solution Engineer, Kore.ai
11:55 - 12:05
Business Automation
Islam Ma’moun
Enterprise Solutions Manager, Naseej for Technology
Cluster 5: Beyond Conventional: Harnessing AI for Next-Generation Security
11:30 - 11:35
Opening Act
11:35 - 11:45
Data Resilience to Keep Your Business Running
When your data is compromised or destroyed, your backups are your best line of defense. As a direct result, your backups are now the prime target of cybercriminals, posing an existential threat to your business and creating the unfortunate reality that:
- Unlike a flood or a fire, a bad actor is actively working against you
- Backup repositories are the most targeted during an attack
- Compromised backups are rendered completely unusable
Complete your data resilience strategy with the best in class platform to protect, manage, and secure your most important asset – your data.
Jawad Moghnieh
Regional Leader, Veeam Software
11:45 - 11:55
Protecting & Powering Applications and APIs in the AI Era
Manage AI workload complexity without impacting business agility and innovation with end-to-end app lifecycle management of workloads
Mohammad Alyousef
Sales Manager, F5
11:55 - 12:05
From Threat Intelligence to DevSecOps: Innovations in AI for Cybersecurity
Cluster 6: Elevating Business in the Cloud: From Optimization to Sovereignty, Innovation, and Sustainability
11:30 - 11:35
Opening Act
11:35 - 11:45
The Future of CX: From Data to Delight - A CIO's Guide to Intelligent Customer Journey Mapping
Ahmed A. Omer
Senior Director Cloud Communications, e& enterprise
11:45 - 11:55
Embarq on Next-Gen DevOps powered by AI
Embracing artificial intelligence (AI) to transform to next-gen DevOps represents a forward-thinking approach that elevates DevOps practices via modern technological advancements to support the disruptive business models and organizational needs allowing to compete in the new era of digital economy.
OpenText DevOps Cloud and DevOps Aviator platform deliver end-to-end value stream management by providing a flexible, AI-based platform that powers the entire software development lifecycle, from strategy to delivery.
This AI-powered platform seamlessly works with existing commercial and open-source software development tools to align strategic business objectives with software resource investment. It optimizes production efficiency, mitigates risk and maximizes ROI across an organization.
Marc Merheb
Director of Solution Consulting, OpenText
11:55 - 12:05
Become a Leader of Innovation: How to Unlock More Value from Data & AI Investments
Imagine having complete visibility of the data life cycle from ingestion to consumption, which would simplify your data operations with intelligence. Fuel your digital business growth with a modern data foundation and a holistic data strategy with data observability. Join this session to understand how Kyndryl's global expertise, combined with the latest know-how from technology partners and hyperscalers, can make your business ready for AI.
Nidal Azba
CTO, Kyndryl (Middle East and Africa)
Cluster 7: The Cloud Revolution: Foundation for Digital Business Transformation
11:30 - 11:35
Opening Act
11:35 - 11:45
Data Streaming and Real-Time AI
Leverage Confluent event streaming to enhance your AI systems, vector databases, and AI-powered applications by utilizing well-curated, highly governed, and trustworthy streaming data, enabling real-time contextual inferences from vast datasets
Ala Al Sharif
Enterprise Solutions Engineer, Confluent
11:45 - 11:55
Digital Adoption Platform (DAP): Accelerating ROI from Your Digital Investments
In today's fast-paced digital landscape, effective technology adoption is crucial. However, according to McKinsey, 70% of digital transformation projects fail to meet their stated goals. Many organizations struggle with low user engagement and prolonged implementation times. A unique DAP addresses these challenges by offering in-app guidance and support to ensure seamless user onboarding and training. With tailored walkthroughs and real-time assistance, businesses can enhance productivity and reduce support costs. For example, an insurance company can save on training and support costs while improving user engagement and proficiency across their critical applications through this DAP.
Cüneyd Gülüt
Managing Director, AkademiDX
11:55 - 12:05
Infrastructure Transformation for the Cloud Era
Mohamed Abdallah
Consulting and Training sector, TestCrew
Cluster 8: Revolutionizing Content Management: Leveraging AI and Analytics for Next-Gen Business Processes
11:30 - 11:35
Opening Act
11:35 - 11:45
Modernized and Future-Proofed Intelligent Content Solutions
This session unveils the keys to future proof your IT landscape and explores the dynamic trinity of modernization, cloud, and AI within content services. The session examines these critical aspects with real-world examples, revealing the blueprint for a "rock solid" modern IT infrastructure that will empower your people to be the most effective and efficient they can be. Discover how the strategic adoption of cloud not only meets scalability and security needs but also lays the foundation for unlocking the full potential of AI, freeing your employees to unlock their creativity and enhance their capabilities.
Amer Zein El Abdin
Business Development & Public Relations Lead, CompTechCo
11:45 - 11:55
Operational Excellence through ESG Infusion: Gaining a Competitive Advantage
11:55 - 12:05
Competing with Purpose and Innovation
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12:05
13:35
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Summit Tracks (Parallel Sessions)
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Summit Track A: The Future of IT Operations: AIOps and Cloud Governance
12:05 - 12:10
Opening Act
12:10 - 12:12
Overview: Enterprise CIO
Ranjit Rajan
Vice President, Research (META), IDC
12:12 - 12:15
Start of Session Raffle
12:15 - 12:30
AIOps Strategies for Sustainable Business Growth
Charbel Khneisser
Vice President of Solutions Engineering, EMEA, Riverbed Technology
12:30 - 12:35
Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes
12:35 - 12:50
Orchestrating Action with AI-Driven Integration and Automation
GenAI is everywhere and organizations are grappling with how to embrace AI innovation without losing control of security and data governance. In this session, we'll explore the potential of AI orchestration and intelligent agents for practical AI use cases that allow you to innovate at the pace of change and still maintain control where needed. We’ll delve into how to integrate diverse AI models and tools, optimize workflows, and enhance decision-making. Join us to understand practical applications and trends in AI orchestration and AI agents that turn your data into gold.
Ahmed Sadek
Lead Solutions Architect, Boomi
12:50 - 12:55
Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes
12:55 - 13:10
Unlocking Business Value: A Pragmatic Approach to AIOps Adoption
13:10 - 13:15
Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes
13:15 - 13:30
AI-Led Transformation: Rethink Everything
Dr. Aseel Addawood
Senior Artificial Intelligence Advisory Director, (EMEA), Oracle
13:30 - 13:35
Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes
Summit Track B: Shaping the Future: Strategies for a Digital-First Business Landscape
12:05 - 12:10
Opening Act
12:10 - 12:12
Overview: Enterprise CIO
Hamza Naqshbandi
Vice President, Custom Solutions (Middle East, Türkiye and Africa), Country Lead ( Saudi Arabia & Bahrain), IDC
12:12 - 12:15
Start of Session Raffle
12:15 - 12:30
The Need for Speed: Accelerating Infrastructure Transformation
12:30 - 12:35
Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes
12:35 - 12:50
Ensuring AppSec Keeps Pace with GenAI
The continued rise of generative AI (GenAI) tools in software development presents another twist to DevSecOps. While accelerating coding processes, GenAI disrupts the very nature of the developer workflow. These changes mean that the recent stride to integrate security into the developer workflow is being impacted — again. So, how do we face this challenge? What are the best practices when it comes to using GenAI? Based on a recent survey of 900+ AppSec managers and CISOs, this presentation will shed light on how industry peers are dealing with AI challenges and getting the most out of the new GenAI technology. It will also examine the new threats facing app developers and look at the governance mechanisms put in place to control AI.
Shabir Bhat
Regional Director for Middle East, India, and Africa, Checkmarx
12:50 - 12:55
Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes
12:55 - 13:10
Thriving in the Digital Business Era: Unveiling the Tech Advantage
13:10 - 13:15
Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes
13:15 - 13:30
Embracing Digital Business 3.0: The Next Frontier of Success
13:30 - 13:35
Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes
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13:35
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Tea / Coffee & Networking Break / President Club Lunch
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13:40
14:15
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Cluster Tracks (Parallel Sessions)
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Cluster 1: Empowering Innovation: Harnessing Low-Code Development and Generative AI for Unprecedented Growth
13:40 - 13:45
Opening Act
13:45 - 13:55
Driving Innovation: Harnessing Low-Code Development and Generative AI for Exceptional Growth
In today's rapidly evolving digital landscape, businesses must innovate swiftly to stay competitive. A robust digital experience platform offers powerful tools for organizations to accelerate growth by harnessing the potential of low-code development and generative AI. With a flexible architecture, enterprises can create, deploy, and scale custom solutions with minimal coding, reducing time-to-market and driving efficiency. Additionally, by integrating generative AI capabilities, organizations can automate complex tasks, personalize user experiences, and foster a culture of continuous innovation.
Wilco Leenders
Architecture Solution Team Lead, Mendix
Omar Sheliby
Regional Sales Manager, Liferay
13:55 - 14:05
Defending the Digital Frontier: Cybersecurity for Resilience and Agility
Sathya Srinivasan
Area Vice President, Solutions Consultant, Appian
14:05 - 14:15
Unlocking Efficiency: The Benefits of Holistic Vulnerability Management
Cluster 2: AI-Driven IT Asset Management: Ensuring Business Continuity and Enhancing IT Operation
13:40 - 13:45
Opening Act
13:45 - 13:55
Efficiency Unleashed: Harnessing the Power of AI for Document Processing Excellence
In today's fast-paced business environment, organizations grapple with the daunting task of managing a vast array of documents. Manual processing methods often lead to inefficiencies, errors, and resource drain. Fortunately, tailored AI solutions offer a transformative approach to document management. By leveraging advanced analytics and AI, these solutions excel in extracting crucial business information from various document formats and layouts. Furthermore, they automate processes, validate details accurately, provide real-time insights and structured recommendations for business actions, and enhance operational efficiency. Through embracing AI for intelligent document processing, organizations not only overcome document complexity and volume challenges but also gain a strategic advantage. This session discusses cutting-edge technologies that empower businesses to manage documents effectively, unlock insights, and drive informed decision-making, ensuring they stay ahead in the rapidly evolving business landscape. It will highlight how deployment of an AI powered intelligent document process solution can transform the processing of taxation documents.
Beshoy Fouad
Digital Solutions Manager, Iron Mountain
13:55 - 14:05
Reviving Hybrid Infrastructure: The Role of Colocation Providers in the Cloud Era
14:05 - 14:15
Transform Service Experience with AITSM and Copilot
Navin Nair
Regional Sales Director, MENA Region, SymphonyAI
Cluster 3: New Ways of Thinking: The Rise of the Cloud Native Enterprise
13:40 - 13:45
Opening Act
13:45 - 13:55
How Should AI Fit into the ERP Ecosystem to Maximize ROI?
AI can offer significant benefits for ERP systems, enabling simpler process automation, better decision-making, and improved user experiences. Should these AI capabilities be developed inside the ERP ecosystem using the vendor’s platform or outside, on the corporate data platform? Come to this session to learn about the intersection of AI and the back-office ERP and explore the trade-offs, costs, and ROI of different strategies for you to consider in your AI evolution. Uncover how to create an AI roadmap for your ERP system that maximises business ROI and identify high-value use cases for AI, risks and common pitfalls, and strategies for maintaining agility in an ever-changing landscape.
Eric Helmer
SVP & Global Chief Technology Officer, Rimini Street
13:55 - 14:05
The Future of Enterprise AI: Easy, Efficient, Trusted
AI is top of mind for all companies to drive new innovation, better productivity, and deeper competitive differentiation. At Snowflake, we believe an enterprise data strategy is a prerequisite for AI. And a simplified data foundation–across all data and workloads–is the first step to get there. Simply put, a data foundation is a requirement to unlock future AI innovation. Once established, businesses can start scaling with applications, too.
Mohamed Zouari
Sr. District Manager, Snowflake META
14:05 - 14:15
Cloud-Native Dynamics: The Future of Digital Platform Management
Nizar Al Toraif
Cloud Engineering, Google Cloud
Cluster 4: AI and Analytics: The Driving Forces of Digital Transformation
13:40 - 13:45
Opening Act
13:45 - 13:55
Leveraging GenAI for Enhanced Insights and Operational Efficiency.
In today's fast-paced digital landscape, organizations are increasingly turning to AI-driven data analytics to stay competitive and responsive to market demands. This talk explores how GenAI is revolutionizing data analytics, enabling businesses to not only enhance productivity but also deliver superior efficiency. We will delve into practical applications of GenAI in data processing, analytics, and decision-making, demonstrating how these technologies can streamline operations, and uncover actionable insights.
Dr. Ebrahim Alareqi
Principal Machine Learning Engineer, Incorta
13:55 - 14:05
Unlocking Competitive Advantage: AI-Powered Data Analytics in the Cloud Era
14:05 - 14:15
Data Management & AI
Islam Ma’moun
Enterprise Solutions Manager, Naseej for Technology
Cluster 5: Beyond Conventional: Harnessing AI for Next-Generation Security
13:40 - 13:45
Opening Act
13:45 - 13:55
Enhancing Security with AI-Powered Threat Hunting and Detection
Jawad Moghnieh
Regional Leader, Veeam Software
13:55 - 14:05
Protecting & Powering Applications and APIs in the AI Era
Manage AI workload complexity without impacting business agility and innovation with end-to-end app lifecycle management of workloads
Mohammad Alyousef
Sales Manager, F5
14:05 - 14:15
From Threat Intelligence to DevSecOps: Innovations in AI for Cybersecurity
Cluster 6: Elevating Business in the Cloud: From Optimization to Sovereignty, Innovation, and Sustainability
13:40 - 13:45
Opening Act
13:45 - 13:55
The Future of CX: From Data to Delight - A CIO's Guide to Intelligent Customer Journey Mapping
Ahmed A. Omer
Senior Director Cloud Communications, e& enterprise
13:55 - 14:05
Reimagine work with AI for business
In a rapidly evolving world, AI is revolutionizing business by boosting productivity, fostering innovation, and reshaping work dynamics. AI in business has introduced a new mindset, a new way to think, a new appreciation for trust and data, and a new outlook on how to unleash human potential. OpenText™ Aviator ushers in this new era with predictive AI-led analytics, AI-powered conversational search, and generative AI. AI is not a threat but a partner in driving business success. Embrace AI to achieve unprecedented levels of productivity, creativity, and innovation.
Karim Bounid
Manager Solution Consulting | Middle East, OpenText
14:05 - 14:15
Empowering Businesses to Navigate Cyber-Risks with Confidence in the Age of AI
Today’s competitive business environment requires the continuous availability of your IT systems, applications, and data. Your employees, customers, and business partners expect that the information, products, and services they need will be available when they’re needed.
Join this session to learn how Kyndryl helps businesses face the future with confidence — becoming operationally resilient, building trust, and mitigating enterprise risks through an integrated security and resiliency framework, strong knowledge of cyber resilience and regulations, and deep expertise in securing complex mission-critical systems.
Abdullah Al Hour
Country Leader for Security and Resiliency Services, Kyndryl
Cluster 7: The Cloud Revolution: Foundation for Digital Business Transformation
13:40 - 13:45
Opening Act
13:45 - 13:55
Data Streaming and Real-Time AI
Leverage Confluent event streaming to enhance your AI systems, vector databases, and AI-powered applications by utilizing well-curated, highly governed, and trustworthy streaming data, enabling real-time contextual inferences from vast datasets.
Ala Al Sharif
Enterprise Solutions Engineer, Confluent
13:55 - 14:05
Application Simulation Software for Hands-On User Training
Training users on complex software often involves risks, as real systems are prone to errors when under experimentation. This challenge can be solved by creating a virtual mirrored environment in which users can practice without impacting actual data. This approach mitigates the risk of mistakes, accelerates onboarding, and builds user confidence. Imagine your IT team efficiently managing multiple environments like production, staging, and training — all without the added strain and cost of maintaining separate instances. This streamlined approach enhances learning while minimizing resource drain and operational overhead.
Paul Toffis
Head of North America and EMEA Services Partners, Whatfix
14:05 - 14:15
Infrastructure Transformation for the Cloud Era
Mohamed Abdallah
Consulting and Training sector, TestCrew
Cluster 8: Revolutionizing Content Management: Leveraging AI and Analytics for Next-Gen Business Processes
13:40 - 13:45
Opening Act
13:45 - 13:55
Modernized and Future Proof Intelligent Content Solutions
Join us as we unveil the keys to a future-proof your IT landscape and explore the dynamic trinity of modernization, cloud, and AI within Content Services. We explore these critical aspects with real-world examples, revealing the blueprint for a "rock-solid" modern IT infrastructure that will empower your people to be the most effective and efficient they can be. Discover how the strategic adoption of cloud not only meets scalability and security needs but also lays the foundation for unlocking the full potential of artificial intelligence, freeing your employees to unlock their creativity and enhance their capabilities.
Amer Zein El Abdin
Business Development & Public Relations Lead, CompTechCo
13:55 - 14:05
Operational Excellence through ESG Infusion: Gaining a Competitive Advantage
14:05 - 14:15
Competing with Purpose and Innovation
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14:15
14:55
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For The CIO- By The CIO Tracks (Parallel Sessions)
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Track A: Enhancing Citizen Centricity Through Smart Cities
14:15 - 14:55
Enhancing Citizen Centricity Through Smart Cities
Across Saudi Arabia, ambitious giga projects to construct futuristic, technology-powered Smart Cities, tourism destinations, and economic zones are underway. These projects are leveraging advanced technologies and extensive IT infrastructure to ensure sustainable living and efficient resource management. Naturally, these Smart City projects are expected to drive technology consumption and growth in the wider digital economy. However, next-level digital innovation is required to navigate the potential challenges and obstacles that accompany Smart City projects of this scale.
Paul Potgieter
Director, Technology & Digital Platforms, NEOM
Jayesh Maganlal
Group Chief Information & Digital Officer, ROSHN Real Estate
Anas Mosa
IT Director, Public Investment Fund–Projects
Track B: Maximizing IT Performance with the Right IT Operating Models
14:15 - 14:55
Maximizing IT Performance with the Right IT Operating Models
In response to Saudi Arabia's significant investment in transformative giga projects such as NEOM, Qiddiya, and King Salman Park, organizations are adapting their IT functions to support ambitious national initiatives while aligning themselves with Vision 2030 goals. As these projects aim to revolutionize various sectors, the need for robust IT infrastructure and digital innovation becomes even more pronounced. Organizations have an opportunity to play a pivotal role in the realization of these giga projects by leveraging digital transformation to increase efficiency, enhance collaboration, and achieve sustainable growth. However, the scale and complexity of these projects present considerable challenges, underscoring the importance of a clearly defined IT operating model that mitigates risks and ensures project success. By aligning their IT strategies with the objectives of these transformative initiatives, organizations can position themselves as key enablers of Saudi Arabia's vision for a diversified and vibrant economy driven by innovation and technological advancement.
Jason Roos
Vice President & Chief Digital Officer, King Abdullah University of Science and Technology
Ahmed AlRifai
IT Director, Muhaidib Group
Dr. Abdurhman A. Alkhanifer
Chief Information Officer, King Saud University
Fawaz Kilfaden
Information & Operations Technology Director, Saudi Air Navigation Services
Track C: Realizing Optimal Business Value from IT
14:15 - 14:55
Realizing Optimal Business Value from IT
In Saudi Arabia's pursuit to build IT infrastructure that serves the entire GCC region, the role of IT and CIOs in business transformation will become even more paramount. As digitalization becomes imperative for success, IT leaders will be tasked with creating a technology mesh tailored to their organizations' needs while supporting regional integration goals. To derive value from IT investments, alignment with line-of-business priorities will be crucial, alongside establishment of key performance indicators and metrics for business outcomes. This strategy ensures that IT initiatives contribute tangibly to business transformation and economic activity. As Saudi Arabia positions itself as a regional technology hub, demonstrating the real value of IT investments will not only drive innovation and competitiveness but also support the broader objectives of Vision 2030, driving sustainable growth and economic diversification in the process.
Abdurhman Jubairy
GM Digital Transformation Program Champion, Saudi Aramco
Dr. Azzam Alsudais
CIO/CDXO, Prince Sultan University
Abdulbary Atassi
Director of IT, Zamil Industrial
Abdallh Alfadhel
IT Sr. Executive Director, National Infrastructure Fund
Track D: Vendor Selection and Management: Best Practices and What to Look Out For
14:15 - 14:55
Vendor Selection and Management: Best Practices and What to Look Out For
In Saudi Arabia's quest to transition into a regional hub for technological development and economic diversification, IT sourcing and procurement professionals will face intense challenges. With demanding workloads and tight deadlines, they must navigate the rapidly evolving technology market while localizing resources and fostering strategic partnerships. Amid ambitious investment targets such as Expo 2030 and the FIFA World Cup, organizations are now tasked with sourcing vendor management strategies to drive better deals, reduce timelines, and support localization efforts. Prioritizing local vendors and developing the capabilities of the local workforce are essential components of these strategies, ensuring that Saudi Arabia maximizes the value of its investments and fosters sustainable growth in the technology sector. By staying abreast of emerging technologies and market trends, IT sourcing and procurement professionals can contribute to the nation's vision and play a vital role in shaping Saudi Arabia's future as a leader in technological innovation.
Muhammad Anum Saleem
Legal Director & Senior TMT Counsel, AlDhabaan & Partners in association with Eversheds Sutherland (International)
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14:55
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Lunch & Mega Raffle
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