target audience: TECH BUYER Publication date: Dec 2023 - Document type: IDC Perspective - Doc Document number: # US51431323
The Future of Connectedness in Retail: Aligning IoT and Connectivity Investment to Top Business Outcomes
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Abstract
This IDC Perspective takes a look at how the connectivity and implementation of IoT solutions is accelerating business outcomes for the retail industry and accelerating investment in faster, more resilient connectivity solutions and services.
“Today’s retailers realize the importance of connectivity and IoT as key enablers of keeping critical data in motion, where that data can be used for real-time insights to ensure revenue generation, empower employees, and ensure customer satisfaction,” commented Paul Hughes, research director, Future of Connectedness Agenda at IDC. “With continued investment and greater innovation from IoT come the critical requirements of ensuring adequate connectivity, data management and, of course, outcome-based benefits of the investment that will ensure greater operational efficiency and improved business agility.”