target audience: TECH BUYER Publication date: Apr 2024 - Document type: IDC Innovators - Doc Document number: # US51480324
IDC Innovators: Knowledge Management Technologies
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Abstract
This IDC Innovators study profiles software vendors with solutions that can benefit the knowledge management ecosystem. They provide tools, processes, and best practices to automate and operationalize enterprise knowledge, including unstructured data and content. Using the advancements of AI and generative AI, these companies offer solutions within knowledge architecture, search and discovery, knowledge management platforms, and content/collaboration.
"These IDC Innovators look to overcome the past technology shortcomings related to knowledge management and operationalizing unstructured content," says Amy Machado, senior research manager, Enterprise Content and Knowledge Management Strategies. "These innovators make connecting, managing, and sharing data much easier, with enterprise-ready solutions that are intuitive and automated."