target audience: TECH BUYER Publication date: Sep 2024 - Document type: Tech Buyer Presentation - Doc Document number: # US52579724
Executive Playbook: Optimizing Use of AI for IT Operations
Content
- 23 slides
Get More
When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
Related Links
Abstract
This IDC Tech Buyer Presentation provides guidance to assist senior IT leaders in the evaluation and adoption of AI for IT operations (ITOps), including recommendations related to optimizing production-scale deployments, transforming IT staff and skills, increasing use of AI-enabled automation, and creating effective governance capabilities. The adoption of AI capabilities across IT operations teams, applications, and processes offers the potential to improve IT operations efficiency, productivity, and service levels but requires decision-makers to understand the capabilities and benefits of different types of AI models and tools and apply them as appropriate across the organization.
The presentation includes insights related to:
- Understanding how implementing production-scale AI for IT operations is different from proof-of-concept trials
- Understanding how AI-enabled analytics can transform IT operations at scale
- Matching the right AI to the specific ITOps use case
- A road map for transforming governance, processes, roles, and tools