IDC: AI-Driven Transformation will Augment 50% of Asia/Pacific Workforce by 2025, Shifting Enterprises Toward Higher Tech Usage

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• Estelle Quek  Email: equek@idc.com
• Miguel Carreon  Email: mcarreon@idc.com
• Michael De La Cruz  Email: mdelacruz@idc.com

IDC Reveals Intelligent Enterprise Resource Planning (ERP) Predictions in Asia/Pacific excluding Japan (APEJ) for 2024 and Beyond

SINGAPORE, 20 December 2023 – In a recent FutureScape report, IDC FutureScape: Worldwide Intelligent ERP 2024 Predictions — Asia/Pacific (Excluding Japan) Implications IDC predicts that AI will create an organizational cultural shift and new technology frames will augment 50% of APEJ workforce by mid-2025, slowly reshaping the enterprise toward more technology usage, enhancing performance. As AI and GenAI technologies continue to take the center stage in today’s digital economy, they not only augment organizations’ productivity, automate repetitive tasks but also redefine roles, thus compelling a shift in workforce skills requirements.

IDC expects this transformation to reshape organizations towards higher technology usage with greater human-machine collaboration, which will generate demand for strategic and value-added roles which are not able to be fulfilled by AI and GenAI. Parallel to these advancements is a substantial surge in technology buyers' investments in AI and GenAI driven enterprise software applications to transform their business operations. This IDC FutureScape highlights these top AI-driven predictions for intelligent enterprise applications in APEJ for the next five years:

• Human like interfaces fast-track decision velocity. By end-2025, 30% of APEJ organizations will take advantage of humanlike interfaces in their enterprise applications to gain more insights quickly, improving decision velocity.

• Self-healing enterprise applications. By 2025, 15% of A2000 will gravitate to autonomous tech with self-healing code to improve processes; 30% will evolve for seamless integration in 2026, and 50% will evolve to self-healing apps by 2027. 

• Enterprises applications modernization. By early 2025, 60% of APEJ organizations still on legacy systems will need to modernize their applications immediately to survive and adapt to the digital world already surpassing them. 

• Human Machine Collaboration. GenAI/AI will close 15% of enterprise talent shortage gaps by 2025, but the practice and usage of GenAI/AI will create a surplus of talent across all lines of business by 2027.

• Time gap to decision making narrows. By late 2024, 40% of the A2000 will focus on technology and the process time between the event that occurs and the point of decision making to gain a competitive advantage.

Asia’s top 2,000 organizations are seeking higher autonomy for their business operations to weather the impact of economic challenges, increase agility and build resiliency against the ever-evolving storms of disruption. For organizations to reap the benefits of automation via AI/ML workflows and capabilities, there is an entrenched need to modernize and renew their legacy software applications with new intelligent ones. These intelligent AI and GenAI infused applications pave the way for enhanced user interface thus user experience; and boost data driven insights, timely decisions, and better business outcomes.

"IDC expects a multi-phased adoption of intelligent enterprise applications by APEJ organizations between 2024 to 2028. At the outset, from 2024 to 2025, Asia's top 2,000 organizations will focus on changing internal perception and receptivity towards human-machine collaboration. By 2026, they will progress to integrate data and enterprise applications seamlessly, and evolve to run as autonomous organizations by 2028. IDC outlines the deliberate strategies for tech buyer organizations to navigate this era of AI everywhere in this research," Estelle Quek, Senior Research Manager, Software Applications and Channels Strategies, IDC Asia/Pacific.

To gain insights on the rest of IDC Predictions on Intelligent ERP in APEJ and analyst's advice for technology buyers and business decision makers in their planning for a range of decision-support and decision-automation initiatives enabled by intelligent systems, please refer to the detailed report IDC FutureScape: Worldwide Intelligent ERP 2024 Predictions — Asia/Pacific (Excluding Japan) Implications .

Each year, IDC releases its top technology predictions at worldwide, regional and country level through its IDC FutureScape Reports  and gives a crystal ball view of what is ahead for the rapidly changing IT industry. These predictions have been used to shape the strategies and business objectives of technology leaders and business executives in the next 1-5 years. All the predictions stated here cover Asia/Pacific implications.

Catch an on-demand replay of IDC's 2024 Predictions presentation that will be available as part of a series of FutureScape webinars addressing the IT Industry, AI and Automation, Digital Business, CIO Agenda, and Emerging Technologies. If you would like to attend any of these webinars, register and learn more HERE.

Asia/Pacific Japan FutureScape Reports come with a complimentary report that provides specific recommendations for tech vendor sales and marketing leaders. Leverage on IDC insights to better understand clients’ priorities and enhance your storytelling and go to market plans, access the IDC FutureScape: Worldwide Intelligent ERP 2024 Predictions — Asia/Pacific (Excluding Japan) Implications: Positioning for Success — Opportunities for Tech Sales and Marketing Leaders market presentation HERE.

For more information about IDC FutureScape and other resources, please visit our regional FutureScape site. For sales inquiries on the IDC FutureScape framework and reports, please contact your IDC account manager or Tessa Rago at trago@idc.com. For media queries, please contact Michael de la Cruz at mdelacruz@idc.com   or Miguel Carreon mcarreon@idc.com.

*Asia/Pacific excluding Japan

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About IDC FutureScape

IDC FutureScape reports are used to shape IT strategy and planning for the enterprise by providing a basic framework for evaluating IT initiatives in terms of their value to business strategy now and in the foreseeable future. IDC's FutureScape reports are comprised of a set of decision imperatives designed to identify a range of pending issues that CIOs and senior technology professionals will confront within a typical five-year business planning cycle.

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading tech media, data and marketing services company. To learn more about IDC, please visit www.idc.com. Follow IDC on Twitter at @IDCAP and LinkedIn. Subscribe to the IDC Blog for industry news and insights.

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