target audience: TECH SUPPLIER  Publication date: May 2024 - Document type: Market Note - Doc  Document number: # US52127824

Zendesk Relate 2024: Democratizing AI-Infused Customer Service

By:  Sudhir Rajagopal Loading

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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Zendesk — Democratizing AI-Infused Customer Service

  • In This Market Note

  • IDC's Point of View

    • Scaling Empathetic Experiences Across Stakeholders in the CX Ecosystem

    • Keeping Trust at the Forefront in the Age of AI Everywhere

    • Continuing to Deliver Value to Zendesk Clients

    • Conclusion

  • Learn More

    • Related Research

    • Synopsis