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IBM to Acquire HashiCorp for $6.4 Billion. IDC's Quick Take on App Engineering Implications in EMEA

George Mironescu, Filippo Vanara — Thu, 09 May 2024 04:00:00 GMT

After the acquisition of Instana and Nordcloud in 2020, Taos and Turbonomic in 2021, and Apptio in 2023, IBM continues to expand its app and platform engineering capabilities with the most recent acquisition of HashiCorp. With this acquisition, IBM aims at taking the lead in the app and platform engineering space with investments in hybrid cloud and AI.

2024年国内Generative AI最新動向：Generative AIモデルとRAGソリューション事例

Nobuko Iisaka — Wed, 08 May 2024 04:00:00 GMT

本調査レポートは、2024年1月～3月に国内および世界のITベンダー9社に対して実施したIDCの独自のベンダー取材、および2024年4月までのデスクトップリサーチを用いたGenerative AI（生成系AI）モデルと、RAG（Retrieval Augmented Generation：検索拡張生成）ソリューションに関する最新の市場動向について、分析や考察を加えたものである。これらの結果に基づいて、最後に国内のITサプライヤーに向けてGenerative AIのビジネスに関する提言を行っている。

「Generative AIとその他の技術を組み合わせたRAGのアプローチは技術進化の途上であり、プロセス変革の余地や課題解決にはITサプライヤーのビジネスチャンスが存在する。Generative AIのビジネスに関しては、業界特化のユースケースの実現に向けた中長期的な視点と行動が求められる」と、IDC Japan、Software & Servicesのリサーチマネージャーである飯坂暢子は分析している。

Confluent Makes Further Strides with Tableflow and Confluent Cloud for Apache Flink

Jason Stamper — Wed, 08 May 2024 04:00:00 GMT

This IDC Market Note analyzes news from Confluent, the commercial company that shepherds the open source real-time data streaming platform Kafka. Confluent has announced technology that can help to unify operational and analytical data. It also announced that its managed Confluent Cloud for Apache Flink has reached general availability, following its January 2023 acquisition of the company behind Flink, Immerok.

Emerging ISVs in Asia/Pacific (Excluding Japan) Transforming the Enterprise Software Landscape: AWS as Their Strategic GenAI Enabler

Estelle Quek — Wed, 08 May 2024 04:00:00 GMT

This IDC Perspective offers an in-depth analysis of emerging ISVs' considerations as they advance toward the next phase of the era of AI everywhere and are focused on delivering quantifiable business impact from ongoing and new AI investments. Analyst's view is that the GenAI path to impact will manifest across three broad spectrums:

Productivity gains, as AI permeates every layer of an organization's business process, software development and implementation, and ITOps
Humanlike experiences that revolutionize the way employees, customers, partners, and suppliers interact with AI-powered software
New revenue streams, as AI-enabled business models accelerate growth

"The GenAI seminal shift is the most rapid ever experienced by the IT industry, and 2024 is the year of transformation and progress. As organizations adjust the mass of their investments toward AI-enhanced products and services, incorporate AI into their businesses to uncover new streams of revenues, and drive better innovation and value for themselves and end customers, it is imperative for organizations to appraise every layer of their technology stack. It is prudent to rethink which technology providers offer the optimal cloud, hybrid, and edge infrastructure environment for the various innovative GenAI FMs, which FMs are best suited for divergent use cases, how to rapidly and seamlessly monetize GenAI and GenAI-powered software, and how to accumulate new value and outcomes internally and for their customers arising from this GenAI-driven transformation," says Estelle Quek, senior research manager at IDC Asia/Pacific.

IDC TechBrief: API Security

Jim Mercer — Wed, 08 May 2024 04:00:00 GMT

This IDC TechBrief highlights the importance of API security in the current world.

"In today's interconnected world, APIs are the connections that make it work, with most of the internet traffic now being driven by API interactions," said Jim Mercer, program vice president of Software Development, DevOps, and DevSecOps, IDC. "The proliferation of APIs has made them an attractive target for bad actors, which is why organizations need to look at API security across the SDLC, starting with API design and moving forward to production runtime, ensuring API security due diligence across all facets of the application life cycle."

IDC TechBrief: Retrieval-Augmented Generation

Hayley Sutherland, Stewart Bond, Shari Lava, Carl W. Olofson, Andrew Gens — Wed, 08 May 2024 04:00:00 GMT

This IDC TechBrief describes the factors involved in leveraging retrieval-augmented generation (RAG) to get the most out of generative AI in the enterprise, including the various technology aspects and associated use cases, benefits, risks, and other considerations for and effects of implementing RAG.

"Retrieval-augmented generation is making enterprise adoption of generative AI more feasible and practical by augmenting LLMs with enterprise data using search techniques," said Hayley Sutherland, research manager, Knowledge Discovery and Conversational AI, IDC. "Forward-looking enterprises see the value of connecting their proprietary data to generative AI systems and should understand the RAG approach for doing this, as well as other methods of specializing and improving the accuracy of LLM output."

SAP Q12024 Earnings: Solid Start as Cloud Continues Momentum

Mickey North Rizza, Daniel-Zoe Jimenez, Robert Parker, Bo Lykkegaard — Wed, 08 May 2024 04:00:00 GMT

2024年国内Data Platform運用の実態と課題

Yasusuke Suzuki — Tue, 07 May 2024 04:00:00 GMT

AI技術が企業のデータ活用を大きく進化させる可能性を見せている中で、データ運用管理に携わる担当者や責任者は、日々の業務を抱えながら、組織のデータ利用の競争力を高めるための運用改革にも向き合っている。本調査レポートは、国内企業のデータ基盤の運用実務者が、どのように近年の技術進化を取り入れ、高度化するビジネスニーズに対応しているのか、その実態を調査することで、データプラットフォームソリューションの効果的な訴求方法やニーズの高いユーザーセグメントを明確化することを目的にしている。

Contact Center Modernization: Crucial in the Age of Instant Gratification

Oru Mohiuddin — Tue, 07 May 2024 04:00:00 GMT

This IDC Market Perspective discusses the need for modernizing contact centers in today's fast-paced world where customer expectations for instant gratification are high. The integration of advanced technologies, unification/aggregation of data, and advanced AI capabilities — particularly GenAI — hold immense power in transforming customer and employee experience.

"Modernizing contact centers is not just a tech upgrade, but also a strategic move toward creating 'magical' customer experiences in the instant gratification era," said Oru Mohiuddin, senior research manager, IDC's European Contact Center.

From Nashville to the World: Oracle Health's Vision for Transforming Global Healthcare

Lynne Dunbrack, Mutaz Shegewi, Silvia Piai, Jennifer Eaton — Tue, 07 May 2024 04:00:00 GMT

The 2024 Oracle Health Summit and Health Industry Analyst Summit occurred from April 23 to 24 in Nashville, Tennessee. This IDC Link features key highlights shared by Oracle Health executives with customers, analysts, and the industry regarding product advancements, key initiatives, and partnerships. The event underscored Oracle Health's focus on solving some of healthcare's most complex problems worldwide and a vision to transform the global healthcare landscape.