Worldwide Services Research Team
New Research
This IDC study provides IDC's forecast and spending for the worldwide and U.S. IT outsourcing services market for the 2024–2028 period. This study also updates the previous forecast published in Worldwide and U.S. IT Outsourcing Services Fo...
This IDC Market Perspective provides an overview analysis of the top 100 worldwide outsourcing-managed services deals in 2023 as well as trending analysis of these deals for 2021–2023."There are fundamental shifts in enterprise buying patte...
This IDC Market Note highlights the announcements of WNS' recent acquisitions and rebranding of WNS Denali and how they support and enhance WNS' vision of driving insight and data-led procurement.
This IDC Market Perspective provides insight into 33 key industry benchmark metrics for managed SPs that compete in the managed public cloud services marketplace. Managed SPs can utilize these metrics to assess how well positioned they are ...
The IDC study is an IDC MarketScape document on worldwide network consulting services for 2024. This document uses the IDC MarketScape model to provide an assessment of several providers participating in the worldwide network consulting ser...
This IDC Survey leverages data from IDC's 2023 Worldwide Customer Care Business Process Services Survey and examines how global buyers of customer care business process services expect customer care/support to look like in the metaverse. Th...
This IDC Survey Spotlight looks at the types of vendors that organizations view as their most important strategic GenAI technology partner, through the lens of those organizations' long-term expectations for the size of their external servi...
Lenovo made a series of product and services announcements during NVIDIA's GTC conference and more broadly on April 24, 2024, around its commitment to empower customer AI journey IT solution needs. With Lenovo's most recent announcement, th...
This IDC Market Presentation looks at how artificial intelligence (AI) has a tremendous potential to accelerate organizations' sustainable transformation journeys and create business value by helping them automate their ESG data collection ...
This IDC Perspective highlights AI partner ecosystem and roles. Artificial intelligence (AI) will have a massive impact as companies invest heavily in technology and begin integrating AI models in their existing business processes. AI will ...
«First | ‹Previous | 11 to 20 of 655 results | Next› | Last»