IDC Predictions Team
New Research
This IDC study explores the future impact that technology will have on customer experience and the engagement between brand and customer.According to Alan Webber, program vice president, Customer Experience Applications at IDC, "COVID-19 ca...
This IDC study presents IDC's top 10 predictions for the future of digital innovation for 2022 and beyond. "One notable impact of the COVID-19 pandemic is that many enterprises now recognize that their ability to build innovative digital pr...
This IDC study discusses the worldwide connected devices 2022 predictions."The year 2021 has found IT decision makers (ITDMs) faced with a different set of challenges than in 2020. While COVID-19 continued to impact everything, many organiz...
This IDC study presents the top 10 predictions and key drivers for the IT industry for the next five years. It highlights the midterm and long-term challenges that enterprise IT teams face as they define, build, and govern the technologies ...
This IDC Survey includes data from IDC's 2021 U.S. Enterprise Communications Survey.IDC surveyed approximately 600 United States–based decision makers responsible for network/strategy and operations for their organization's current and futu...
IDC Innovators are emerging vendors with revenue <$100 million that have demonstrated either a groundbreaking business model or an innovative new technology — or both. This IDC Innovators study profiles five emerging vendors in the busin...
This IDC study represents a vendor assessment of providers offering managed multicloud services through the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics that define current market demands a...
This IDC study represents a vendor assessment of the conversational artificial intelligence (AI) software platforms market for general purpose use cases through the IDC MarketScape model. This assessment discusses both quantitative and qual...
IDC Innovators are emerging vendors with revenue <$100 million that have demonstrated either a groundbreaking business model or an innovative new technology — or both. This IDC Innovators study identifies three companies with products an...
This IDC Market Perspective discusses the 4Ps (product, price, place, and promotion) of artificial intelligence software."Cloud and artificial intelligence are synergistic and are driving a virtuous cycle of enterprise software transformati...
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