Printers and Peripherals Team

Sachin Kamgonda Birajdar

Senior Research Analyst

Evan Hardie

Research Director, Consumer Devices Lead

Keith Kmetz

Program Vice President, Imaging, Printing & Document Solutions

Robert Palmer

Research Vice President, Imaging, Printing, and Document Solutions

Tim Greene

Research Director, Hardcopy Solutions

Geoffrey Wilbur

Research Manager, Imaging, Printing and Document Solutions

New Research


  • By:  Robert Palmer Loading

    This IDC study provides our updated 2023–2027 forecast for the managed print and document services and basic print services market. There are many factors fueling growth among SMB customers, not the least of which is the fact that the SMB m...
  • By:  Keith Kmetz Loading

    This IDC Survey is based on a February 2024 web-based survey conducted in the United States. The PowerPoint file offers analysis of select questions from IDC's print sustainability survey that examined the influence of sustainability on the...
  • By:  Tim Greene Loading

    This IDC Market Note considers five general areas where AI is already, and will increasingly, play a role in the wide format and production printing market. The use of AI in the printing industry is just getting started. As the demand for a...
  • By:  Tim Greene Loading

    This IDC Market Note highlights the significant improvements in the new generation of Canon GP series wide format aqueous inkjet printers.
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    • Geoffrey Wilbur Loading
    • Abhyuday Jampu Loading
    This IDC Market Perspective contains excerpts from public financial disclosures by leading hardcopy vendors and details the impact of inflation, economic uncertainty, and supply chain issues on performance and forecasts."Hardcopy vendors st...
  • By: 

    • Keith Kmetz Loading
    • Robert Palmer Loading
    This IDC study evaluates the various offerings provided to the office equipment channel by its OEM partners. This study takes survey responses from office equipment dealers to establish a framework that evaluates and measures the OEM offeri...
  • By:  Keith Kmetz Loading

    This IDC Survey Spotlight examines data from IDC’s Future Enterprise Resiliency and Spending Survey, Wave 10, collected in November 2023. The question raised in this analysis is, “Compared with your likely final 2023 spending, how will your...
  • By:  Geoffrey Wilbur Loading

    This IDC study quantifies the U.S. printer and MFP page volume market opportunity. It provides an in-depth look at the U.S. installed base and page volume forecasts for the inkjet and laser MFP segments as well as the total page volumes for...
  • By: 

    • Keith Kmetz Loading
    • Sharon McNee Loading
    On January 25, 2024, Xerox announced its 4Q23 and year-end 2023 results. This announcement shows that the company still needs to take more dramatic action in its efforts to restructure its business. Earlier this month, the company started t...
  • By:  Robert Palmer Loading

    The annual Executive Connection Summit (ECS), held January 14–17 in Scottsdale, Arizona, was a whirlwind of activity from beginning to end. With over 300 attendees, including more than 150 office equipment dealer representatives, ECS has be...

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