Business Value Team

Lars Goransson

Managing Director, IDC Canada & Latin America

Brad Dillon

Vice President, WW Custom Analytics Practice

Carol M. Glasheen

Vice President, Quantitative Research Group, Custom Solutions

Estelle Quek

Senior Research Manager

Matthew Marden

Research Director, Business Value Strategy Practice

Abhishek Kumar

Associate Research Director

New Research


  • By: 

    • Rick Villars Loading
    • Neil Ward-Dutton Loading
    • Carol M. Glasheen Loading
    • David Schubmehl Loading
    • Andrea Siviero Loading
    • Shane Rau Loading
    • Vijay Bhagavath Loading
    • Jason Bremner Loading
    • Carl W. Olofson Loading
    • Yanxia Lu Loading
    • Karen Massey Loading
    • Patty Bu Loading
    This IDC Survey examines how enterprises are preparing for a new chapter of the digital business era: AI everywhere. The dramatic increase in awareness of generative AI (GenAI) in early 2023 triggered the dawn of this new chapter. In the se...
  • By: 

    • Mickey North Rizza Loading
    • Kevin Permenter Loading
    • Jordan Steele Loading
    • Zachary Chertok Loading
    • Alicia Mokwa Loading
    • Patrick Reymann Loading
    • Daniel-Zoe Jimenez Loading
    • Bo Lykkegaard Loading
    • Heather Hershey Loading
    • Ivan Oz Loading
    • Tom Seal Loading
    • Estelle Quek Loading
    • Edyta Kosowska Loading
    • Jebin George Loading
    • Ashok Patel Loading
    • Sam Halwani Loading
    This IDC study presents the top 10 predictions and key drivers for intelligent ERP/enterprise applications over the next five years. It highlights the midterm and long-term challenges that enterprise business, technology, and IT teams face ...
  • By: 

    • Abhishek Kumar Loading
    • Nigel Wallis Loading
    • George Briford Loading
    This IDC Market Presentation is designed to provide general and synthetic knowledge to support salespeople of technology vendors when they first approach a buyer. This Industry Conversation Handbook aims to ignite a meaningful customer enga...
  • By: 

    • Abhishek Kumar Loading
    • George Briford Loading
    This IDC Industry Buyers Handbook aims to help technology vendors understand what drives buyers within the financial services industry in their technology purchasing decisions. Vendors can use this handbook to: Align their companies’ propos...
  • By: 

    • Dr. Ashish Kakar Loading
    • Xiao Liu Loading
    • Dr. Chris Marshall Loading
    • Abhishek Kumar Loading
    • Sandra Ng Loading
    • Muhammad Adam Kamarul Zaman
    This IDC Market Perspective provides guidance on generative AI (GenAI) use cases for retail banking and must be read in conjunction with other IDC research on GenAI technology. This research suggests several AI and GenAI use cases that coul...
  • By: 

    • Rick Villars Loading
    • Andrea Siviero Loading
    • Neil Ward-Dutton Loading
    • Carol M. Glasheen Loading
    • David Schubmehl Loading
    • Mary Johnston Turner Loading
    • Shane Rau Loading
    • Vijay Bhagavath Loading
    • Peter Rutten Loading
    • Jason Bremner Loading
    • Carl W. Olofson Loading
    • Yanxia Lu Loading
    This IDC Survey provides key findings from IDC's Global GenAI Awareness, Readiness, and Commitment (ARC) Survey and is the first in a series of IDC documents based on the Global GenAI ARC Survey that will investigate the implications of Gen...
  • By:  Abhishek Kumar Loading

    This IDC Presentation aims to help technology vendors understand what drives buyers within the financial services industry in their technology purchasing decisions. Although a number of sections in this presentation focus predominantly on t...
  • By:  Abhishek Kumar Loading

    The IDC Playbook for Tech Sales Leaders provides a concise current state view of the Asia/Pacific financial services market, insight into the impact of future trends, and guidance for account strategies. Tech sales leaders can use this info...
  • By:  Estelle Quek Loading

    This IDC Playbook for tech sales leaders provides a concise current view of the Asia/Pacific (excluding Japan) (APEJ) small and medium-sized business (SMB) state of cloud adoption, primary considerations before migrating workloads to the cl...
  • By:  Abhishek Kumar Loading

    This Market Presentation Report aims to provide technology vendor product managers and those responsible for market/competitive intelligence with an industry overview of IDC spending guide forecasts numbers and insights into the global fina...

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