target audience: TECH BUYER Publication date: Sep 2024 - Document type: IDC MarketScape - Doc Document number: # AP51571224
IDC MarketScape: Asia/Pacific Managed Security Services 2024 Vendor Assessment
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Abstract
This IDC MarketScape evaluates 22 different vendors that provide managed security services (MSS) within the highly competitive and maturing Asia/Pacific market. The participating firms were meticulously evaluated using the IDC MarketScape model, which reviews the vendors' capabilities and strategies against an extensive list of scoring criteria and parameters. The 20 different market-determining criteria included functionality or offering, portfolio benefits, delivery model, geographical presence, partnership ecosystem, marketing/thought leadership, innovation, business performance, and customer service delivery, to name a few.
Through a combination of primary research and IDC's in-depth industry knowledge and insights, IDC conducted a series of interviews and multipoint assessments with vendors and their clients to comprehensively capture the differentiating factors, strengths, and challenges of each vendor. Following a comprehensive analysis, the results were deliberated with IDC's internal panel of expert analysts, resulting in the positioning in IDC's MarketScape figure. The vendors' position on IDC's MarketScape figure will serve as a useful and relevant barometer for Asia/Pacific enterprises currently evaluating a trusted security services partner to help them navigate their secure-by-design journeys.
"The managed security services (MSS) market in Asia/Pacific has undergone significant transformation over the past two years, driven by advanced cybersecurity threats and the increasing need for scalable and sophisticated security solutions. Enterprises across industries, such as financial services, healthcare, and manufacturing, are viewing cybersecurity as a core part of their business strategy rather than just a defensive measure. Organizations are increasingly focused on building resilience against cyber incidents, securing cloud and hybrid environments, and leveraging AI/ML for automated threat detection and response. Strategic partnerships, customer-centric service models, and advanced technologies, such as quantum-safe cryptography, are playing a critical role in shaping the MSS market in the region," says Sakshi Grover, senior research manager for Cybersecurity Services and Products, IDC Asia/Pacific.
"Focus is increasingly on customer-centric models. Enterprises have started realizing that surviving alone is difficult, and customers also understand the needs of their enterprise. Collaboration on security technologies is the way to defend against crippling attack vectors," she adds.