target audience: TECH SUPPLIER  Publication date: May 2024 - Document type: IDC Survey - Doc  Document number: # AP51587324

Business Automation Challenges and Opportunities in Asia/Pacific

By:  Lily Phan Loading

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Abstract


This IDC Survey presents insights about Asia/Pacific organizations’ adoption of business automation and investment plans. Business automation has become an integral part of modern enterprises, enabling them to remain competitive and responsive in rapidly changing markets. Business automation involves using technology to execute recurring tasks or processes to replace manual effort. Automation can be applied to various levels of an organization, including individual processes, entire departments, or multiple branches and locations. This approach aims to improve efficiency, reduce costs, and standardize processes across the organization.

This presentation delves into the challenges and opportunities around business automation and how automation can optimize business processes. Key questions include:

  • What type of business automation technologies are organizations in Asia/Pacific using?
  • What are the major challenges/concerns faced by organizations while deploying automation?
  • What are the benefits of business automation for employees?
  • How is process mining being done to improve business automation?

The insights are based on IDC’s 2023 Business Value Engineering (Automation and Process Improvement) Survey.



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