target audience: TECH SUPPLIER Publication date: Sep 2024 - Document type: Market Forecast - Doc Document number: # EUR151654424
European Unified Communications and Collaboration Forecast, 2023-2028
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Abstract
The IDC Market Forecast examines the European UC&C market, with breakdowns for the various technologies and services that constitute this market: UC applications and IP telephony equipment, videoconferencing and telepresence equipment, team collaborative applications, other collaborative applications, and UC as a service (UCaaS). It also breaks down the market by business size and key geography. The study outlines major market trends and provides recommendations for market players.
"UC&C should have employees at the core of their innovations. These solutions should offer enhanced user experience and empower employees so that they can operate at their optimal levels. This in turn will help to drive productivity, efficiency, and other positive business outcomes for organizations," said Oru Mohiuddin, research director, IDC's European Unified Communications and Collaboration.