target audience: TECH SUPPLIER Publication date: Jul 2024 - Document type: IDC Survey Spotlight - Doc Document number: # EUR152381424
What do European Organizations Think About the Importance of GenAI on Networking?
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Abstract
This IDC Survey Spotlight discusses a GenAI-related finding from IDC's European Enterprise Networking and Life-Cycle Services Survey, since European enterprises' networking teams expect huge benefits from GenAI.
"Multiple use cases emerge with different levels of maturity for scripting, knowledge management, onboarding and change management, troubleshooting, incident response, and intent-based networking. However, enterprises will need clear guidance from networking vendors and systems integrators before using GenAI at scale — what are the quick wins, what are the consequences on skills and processes, and is GenAI trustworthy for the most complex use cases?", said Bruno Teyton, associated vice president, IDC Europe Telecommunications and Networking.