- WAN, MPLS, Ethernet, and private circuits
- UCaaS, SIP trunking, and IP phone
- Emerging communications service provider strategies
- Enterprise voice migration trends
- Cloud communications service provider trends and end-user adoption
Enterprise Communications Services
Related Links
Meet the Experts
Photo of Courtney Munroe
Courtney Munroe
Research Vice President, Worldwide Telecommunications Research
Photo of Peter Chahal
Peter Chahal
Research Director, Worldwide Telecommunications Services and Strategies
Markets and Subjects Analyzed
Core Research
- IDC MarketScape: U.S. UCaaS Vendor Assessment
- U.S. Business Wireline Telecommunications Services Forecast
- Worldwide and U.S. Enterprise Wireline Telecommunications Service Provider Market Share
- U.S. Managed Network Services Market Forecast
- Cloud Communications IDC PlanScape
- Worldwide and U.S. UCaaS Service Provider Market Forecast
- U.S. Enterprise Communications Survey
In addition to the insight provided in this service, IDC may conduct research on specific topics or emerging market segments via research offerings that require additional IDC funding and client investment.
Key Questions Answered
- How is AI impacting enterprise networking services?
- Which WAN technologies are best positioned to benefit from migration trends?
- What cloud communications use cases are gaining traction?
- What are the key drivers and adoption and use trends regarding enterprise data and voice migration to IP services?
- What are the cloud voice enablement trends, and how is this impacting the UCaaS service provider market?
- What are the key drivers of telecom purchasing decisions?
- What communications technologies are becoming top priorities in enterprises' connectivity strategies?
- What are the competitive strengths and weaknesses of the various players targeting the enterprise telecommunications market in the United States?
Companies Covered
- 8x8 Inc.
- AT&T Inc.
- Advanced Micro Devices, Inc.
- Agora Lab, Inc.
- Alcatel-Lucent S.A.
- Avaya Inc.
- BT Group plc
- Bandwidth.com, Inc.
- Charter Communications, Inc.
- Cisco Systems Inc.
- Cogent Communications Group, Inc.
- Comcast Corporation
- Cox Business Services LLC
- Dialpad, Inc.
- Frontier Communications Corp.
- GoTo
- IntelePeer Inc.
- Intrado Inc.
- Lumen Technologies
- Microsoft Corporation
- Mitel LLC
- NTT
- Nextiva, Inc.
- Orange S.A.
- RingCentral, Inc.
- T-Mobile
- Tata Communications Limited
- Telefonica S.A.
- Twilio, Inc.
- Verizon Communications, Inc.
- Vodafone Group Plc
- Vonage Holdings Corp.
- Windstream Holdings, Inc.
- Zayo Group Holdings Inc.
- Zoom Video Communications Inc.