target audience: TECH BUYER Publication date: Feb 2022 - Document type: Tech Buyer Presentation - Doc Document number: # US48884722
Measuring Future IT: KPIs for Trusted and Secure Enterprise
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Abstract
This IDC Tech Buyer Presentation discusses the need for key performance indicators (KPIs) to show and improve the protection of enterprise resources and preserve the ability to legally and safely carry out the enterprise mission.
Future IT, the foundation of IDC's Future Enterprise, depends on the protection of trust and construction of resilience in the face of serial crises and escalating attacks. Readers of this IDC Tech Buyer Presentation will benefit from the definition of five areas used to assess enterprise maturity and guide actions protecting the journey to a digital-first enterprise. Example KPIs are given for each of the five areas, both strategic in nature appropriate for the attention of the C-suite and the board of directors and tactical measures to communicate performance to the IT organization and internal customers of IT.
"The future of trust erases the concept of the perimeter that CIOs and CISOs used to protect; each enterprise is dependent on a wider ecosystem with systems and protections that are not totally visible or in the control of the CIO," says Cora Carmody, adjunct research advisor with IDC's IT Executive Programs (IEP). "Tracking the right KPIs is essential for giving the visibility necessary to make timely corrections."