target audience: TECH SUPPLIER  Publication date: Jun 2023 - Document type: Market Presentation - Doc  Document number: # US50753923

IDC Market Glance: Worldwide Retail Commerce Core Capabilities and Services, 2Q23

By: 

  • Ornella Urso
  • Filippo Battaini
Add to shopping cart $2,500.00

Content

  • 9 slides


Get More

When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.



Related Links

On-line Presentation

Abstract


This IDC Market Glance provides an overview of technology providers across the main and core retail commerce capabilities and services: from single interfaces happening through payments and livestreaming, across ecommerce marketplaces and omni-channel commerce platforms, to customer experience and customer data platforms.

IDC predicts that by 2024, 40% of the top 500 retailers will use AI-enabled decision support to drive improvements in the new KPIs of omni-channel retail, including customer lifetime value, productivity, and profitability. As such, an intelligent core is essential for continuously gathering and processing real-time and streamed data from consumers, products, inventories, and partners, as well as customer activity. This is also reflected in the retail IT architecture. In fact, AI/ML analytics are the foundations of a retail commerce platform.



Coverage


Subscriptions Covered

IDC Retail Insights: Worldwide Retail Commerce and Direct-to-Consumer Strategies


Companies Covered


Regions Covered

Worldwide


Topics Covered

eCommerce


Vertical Markets

Experiential retail


Do you have questions about this document
or available subscriptions?