target audience: TECH BUYER Publication date: Aug 2024 - Document type: IDC MarketScape - Doc Document number: # US51359024
IDC MarketScape: Worldwide SaaS Computerized Maintenance Management System Application 2024 Vendor Assessment
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Abstract
This IDC study provides an assessment of prominent computerized maintenance management system (CMMS) vendors and discusses what criteria are most important for companies to consider when selecting a CMMS application.
"Because a CMMS software deployment can become a long-term relationship, it's about more than just base price and performance," says Brian O'Rourke, research manager, Enterprise Asset Management and Smart Facilities at IDC. "Make sure the CMMS solution that you choose matches your needs in terms of customer engagement, reporting and analytics capability, ecosystem approach, and product vision. A good fit with the vendor will ultimately generate more value than a good price."