target audience: TECH BUYER Publication date: Sep 2024 - Document type: IDC MarketScape - Doc Document number: # US51467323
IDC MarketScape: Worldwide Intelligent Content Services 2024 Vendor Assessment
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Abstract
This IDC study highlights the shift toward intelligent content services solutions that offer interoperability, automation, and artificial intelligence to transform content from static assets to dynamic resources. It also discusses the adoption of generative AI technology in content services, outlining its potential to augment capabilities and introduce new ways for interacting with unstructured data.
"Intelligent content services are transforming static documents into dynamic business resources, driving operational efficiency and innovation with automation and AI." — Amy Machado, research manager, Content and Knowledge Management Strategies at IDC
"Generative AI is setting the stage for a new era in content services, offering unprecedented ways to interact with unstructured data." — Holly Muscolino, group VP, Workplace Solutions at IDC