target audience: TECH SUPPLIER Publication date: Jun 2024 - Document type: Market Share - Doc Document number: # US51619424
Worldwide Conversational AI Software Services Market Shares, 2023: All Boats Rising on the GenAI Tide
Content
List of Tables
List of Figures
Get More
When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
Related Links
Abstract
This IDC study presents a view of worldwide conversational AI software services revenue broken down by vendor for the calendar year 2023.
"Following a mild dip in acceleration in the challenging year of 2022, the conversational AI software services market growth rate recovered in 2023, with the market growing 31% to over $5.8 billion," said Hayley Sutherland, research manager, Conversational AI and Knowledge Discovery at IDC. "As technology suppliers and buyers alike begin to see ROI from generative AI–based features and products, IDC expects this to continue to be a crowded, competitive, and quickly evolving space."