target audience: TECH SUPPLIER Publication date: Mar 2024 - Document type: Market Note - Doc Document number: # US51932624
ServiceNow Announcements: Showing Intertwined Strategies for GenAI and Partnerships
Content
List of Figures
Get More
When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
Related Links
Abstract
This IDC Market Note discusses ServiceNow's generative AI strategy as expressed through its announcement of various partnerships. The document discusses ServiceNow's partnerships aimed at integration of GenAI into its products and at developing large language models. The content also explores ServiceNow's collaborations with IT consultants and cloud providers and its focus on industry-specific GenAI solutions.
"Given the potential for both risks and gains from generative AI, key partnerships can help customers feel more confident as they adopt new technologies," said Snow Tempest, research manager, IT Service Management at IDC.