target audience: TECH SUPPLIER Publication date: Sep 2024 - Document type: IDC Survey Spotlight - Doc Document number: # US52571324
SaaS Path 2024: What Business Outcomes Do Facility Management Applications Customers Expect from Generative AI?
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Abstract
This IDC Survey Spotlight analyzes the business outcomes that facility management (FM) customers expect to achieve from generative AI.
The data shown in this document comes from IDC's 2024 SaaS Path Survey, fielded in March 2024, which queried 2,875 total organizations, with 125 respondents to FM questions. The survey was used to identify what is driving organizations' decisions for selecting and investing in enterprise SaaS applications.