target audience: TECH SUPPLIER Publication date: Sep 2024 - Document type: Market Analysis Perspective - Doc Document number: # US52604324
Market Analysis Perspective: Worldwide Business Process Services, 2024
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Abstract
This IDC Market Analysis Perspective provides an overview of the finance and customer care business process services market including an examination of market trends (supplier and buyer), the competitive landscape, and future view of the market including the global market forecast. Insights shared in this document are compiled from IDC quantitative data, IDC vendor evaluations, IDC vendor briefings, and IDC client interviews.