IDC Saudi Arabia CIO Summit 2024

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8:00	Registration & Networking
8:30	Opening Act
8:35	IDC Welcome Address
	Hamza Naqshbandi Vice President, Custom Solutions (Middle East, Türkiye and Africa), Country Lead ( Saudi Arabia & Bahrain), IDC
8:45	Opening Address
9:00	Advisory Council Felicitation
9:10	IDC Opening Keynote: Rethinking Digitalization for an AI-first World
	As generative AI unleashes a new wave of disruption across industries, tech leaders are reviewing their approach to AI and its role in digitalization. The promise of significant impact on digital innovation, customer experience and operational efficiencies will drive progressive governments and digitally-determined organizations to take an AI-first approach. The concerns about data privacy and displacement of jobs and the demand for regulatory oversight remain, yet the need for competitive parity with early adopters will drive tech agendas. Thomas Meyer General Manager and Group Vice President, EMEA Research, IDC
9:39	Session Moderator
	Mohammed Qahtani Toastmaster Champion, World Champion of Public Speaking
9:40	AI for a Sustainable Future: Transforming Business Practices
	Tareq Alangari CEO, e& enterprise Saudi Arabia
10:00	How Generative AI Transcends Service and Operations
	Generative AI is propelling service and operations management (ServiceOps) beyond traditional boundaries by shifting the focus to creative problem solving, hyper-personalization, and autonomous decision-making. It augments human capabilities, delivering exceptional customer experiences for end users, help desk personnel, and service reliability engineers. This session will demonstrate how BMC Helix delivers on the promise of ServiceOps with innovative solutions powered by generative AI. Haroon Ahmed Vice President of R&D, BMC Software
10:20	Foundations for Innovating with Generative AI
	This session will touch on some of the most exciting generative AI innovations out there, the importance of data foundations, and key considerations when innovating with generative AI Amine Chigani Global Head of Enterprise Technologists, AWS
10:40	Unleashing Efficiency: The Synergistic Relationship Between AI and Low-Code Process Automation for Vision 2030
	The power and promise of AI have led many government and business leaders to adopt an “AI Everywhere” mindset. In line with Saudi Arabia's Vision 2030, the successful implementation of AI across the Kingdom necessitates a robust foundation of automated processes. AI and low-code process automation have a synergistic relationship, enabling and enhancing the other. Participants will explore how low-code automation enhances operational capabilities and provides the necessary data, consistency, and scalability for AI to thrive. This will enable the Kingdom to fully realize the potential of AI-driven innovation and achieve the ambitious goals of Vision 2030. Ayman El-Hattab Regional Vice President, Emerging Markets, Nintex
10:55	Pioneering the Future: Security, Data, AI, and Cloud at the Core
	In a rapidly evolving digital landscape, where technology is the cornerstone of innovation and growth, the integration of security, data, AI, and cloud is no longer optional — it's essential. This session will showcase a visionary approach to digital transformation, where these four pillars serve as the foundation for creating a resilient, intelligent, and scalable digital ecosystem. Join us as we underscore the importance of a holistic digital transformation strategy — one that doesn't just adopt new technologies, but integrates them in a way that enhances their collective strengths. It's about creating a future where security is robust, data is insightful, AI is transformative, and the cloud is omnipresent, leading to sustainable growth and a competitive edge in the digital age. "Pioneering the Future: Security, Data, AI, and Cloud at the Core" is not just a tagline; it’s a blueprint for success in the 21st century. Deb Deep Sengupta Global President & Chief Revenue Officer, Cloud4C
11:10	Together we advance_AI
	This session emphasizes on the integration of enterprise intelligence, which encompasses leveraging data, technology, and strategic insights. It delves into how businesses can harness data-driven intelligence to drive informed decision-making, optimize processes, and foresee market shifts proactively. Zaid F. Ghattas Regional Manager (CEEMETA), AMD Mohamed Salamah Head of Sales–Private Sector & Telco (ME), HPE
11:30	Tea / Coffee & Networking Break
11:35 12:10	Cluster Tracks (Parallel Sessions)
	Track 1: Harnessing GenAI, automation and low-code platforms for business process transformation 11:35 - 11:40 Opening Act 11:39 - 11:40 Session Moderator Shahin Hashim Associate Research Director (META), IDC 11:40 - 11:50 Enterprise Low Code for Ambitious Digitalization Goals Wilco Leenders Architecture Solution Team Lead, Mendix 11:50 - 12:00 Understanding the 1st Step for AI Everywhere Journey Sathya Srinivasan Vice President, Solutions Consultant, Appian 12:00 - 12:10 Driving Innovation: Harnessing Low-Code Development & Generative AI for Exceptional Growth In today's rapidly evolving digital landscape, businesses must innovate swiftly to stay competitive. A robust digital experience platform is a powerful tool that allows organizations to accelerate growth by harnessing the potential of low-code development and generative AI. With flexible architecture, enterprises can create, deploy, and scale custom solutions with minimal coding, reducing time to market and driving efficiency. By integrating generative AI capabilities, organizations can also automate complex tasks, personalize user experiences, and foster a culture of continuous innovation. Omar Sheliby Regional Sales Manager, Liferay Track 2: Leveraging AI to drive business value across assets and data in industry 11:35 - 11:40 Opening Act 11:39 - 11:40 Session Moderator Hyder Aftab Research Manager 11:40 - 11:50 Unlocking AI’s Potential for Intelligent Document Processing In today's fast-paced business environment, the sheer volume and variety of documents that organizations deal with can be overwhelming. The increasing complexity and the rising business importance of documents create bottlenecks in traditional processing methods. From invoices and contracts to know-your customer compliance forms, manually handling documents is time consuming, error prone, and resource intensive. This is where tailored AI solutions come into play, transforming the landscape of document processing. What sets AI apart is its ability to recognize and extract critical business information from an unlimited number of document layouts, validate details, and highlight any discrepancies found. Through embracing AI for intelligent document processing, organizations not only overcome the challenges of document complexity and volume but also gain a strategic advantage. This session explores how a successful implementation of an AI-powered intelligent document processing solution can revolutionize the processing of custom documents. Sakhr Ali Digital Solutions Architect, Iron Mountain 11:50 - 12:00 Reviving Hybrid Infrastructure: The Role of Colocation Providers in the Cloud Era 12:00 - 12:10 Transform Service Experience with AITSM and Copilot The intensity of work, overload of information, and need for always-on availability are outpacing our ability to keep up. According to a survey, 30% of CIOs prioritize "growth driven by employee productivity" as their top concern. Another survey identified "difficulty in accessing information" as one of the top 5 barriers to productivity. Attend this session to experience how SymphonyAI's AI-powered IT service management (ITSM) platform and Enterprise Copilot can help lift the drudgery of work and unleash the productivity of employees. Leveraging the power of generative AI, SymphonyAI Enterprise Copilot delivers faster responses and superior services in a new way to boost employee engagement and performance. Navin Nair Regional Sales Director, SymphonyAI Track 3: Unlocking value from applications and data in the era of ubiquitous AI and Cloud 11:35 - 11:40 Opening Act 11:39 - 11:40 Session Moderator Uzair Mujtaba Senior Research Manager, IDC 11:40 - 11:50 How Should AI Fit into the ERP Ecosystem to Maximize ROI? AI can offer significant benefits for ERP systems, enabling simpler process automation, better decision-making, and improved user experiences. Should these AI capabilities be developed inside the ERP ecosystem using the vendor’s platform or outside, on the corporate data platform? Come to this session to learn about the intersection of AI and the back-office ERP and explore the trade-offs, costs, and ROI of different strategies for you to consider in your AI evolution. Uncover how to create an AI roadmap for your ERP system that maximizes business ROI and identify high-value use cases for AI, risks and common pitfalls, and strategies for maintaining agility in an ever-changing landscape. Eric Helmer SVP & Global Chief Technology Officer, Rimini Street 11:50 - 12:00 The Future of Enterprise AI: Easy, Efficient, Trusted AI is top of mind for all companies to drive new innovation, better productivity, and deeper competitive differentiation. At Snowflake, we believe an enterprise data strategy is a prerequisite for AI. And a simplified data foundation–across all data and workloads–is the first step to get there. Simply put, a data foundation is a requirement to unlock future AI innovation. Once established, businesses can start scaling with applications, too. Mohamed Zouari Sr. District Manager, Snowflake META 12:00 - 12:10 Transforming Business with Data, BI, and Generative AI: Real-World Success Stories Burak Atamgüç Vice President of Sales, Oredata Track 4: Powering operational efficiency and customer experiences with GenAI and Cloud 11:35 - 11:40 Opening Act 11:39 - 11:40 Session Moderator Arif Sultan Shiekh Senior Research Analyst, Software, IDC Saudi Arabia 11:40 - 11:50 Leveraging GenAI for Enhanced Insights and Operational Efficiency. In today's fast-paced digital landscape, organizations are increasingly turning to AI-driven data analytics to stay competitive and responsive to market demands. This talk explores how GenAI is revolutionizing data analytics, enabling businesses to not only enhance productivity but also deliver superior efficiency. We will delve into practical applications of GenAI in data processing, analytics, and decision-making, demonstrating how these technologies can streamline operations, and uncover actionable insights. Dr. Ebrahim Alareqi Principal Machine Learning Engineer, Incorta 11:50 - 12:00 Create value from Gen AI: Safely, Responsibly, at Scale Remember when the internet revolutionized the way we work and communicate? The AI Revolution is poised to reshape entire industries and every process within our businesses. A clear and strategic AI roadmap is critical - those that start scaling now will be ahead. Join Kore.ai to discover how we have partnered with global leaders over the past decade and how our industry leading platform delivers multilingual, multichannel and responsible AI growth across their enterprises - at scale. From enhancing customer experience to revolutionizing employee engagement and operational efficiency, we'll explore how AI can help your organization innovate securely and sustainably. Let’s take the next step together into a future defined by intelligent technology and transformative leadership. Zaher Awada Senior Solution Engineer, Kore.ai 12:00 - 12:10 Business Automation Islam Ma’moun Enterprise Solutions Manager, Naseej for Technology Track 5: Reimagining Security, Resiliency and Business Continuity for the AI Everywhere World 11:35 - 11:40 Opening Act 11:39 - 11:40 Session Moderator Yogesh Gupta Editorial Director, Events, India & META, Foundry 11:40 - 11:50 Data Resilience to Keep Your Business Running When your data is compromised or destroyed, your backups are your best line of defense. As a direct result, your backups are now the prime target of cybercriminals, posing an existential threat to your business and creating the unfortunate reality that: - Unlike a flood or a fire, a bad actor is actively working against you - Backup repositories are the most targeted during an attack - Compromised backups are rendered completely unusable Complete your data resilience strategy with the best in class platform to protect, manage, and secure your most important asset – your data. Jawad Moghnieh Regional Leader, Veeam Software 11:50 - 12:00 Protecting & Powering Applications and APIs in the AI Era Manage AI workload complexity without impacting business agility and innovation with end-to-end app lifecycle management of workloads Mohammad Alyousef Sales Manager, F5 12:00 - 12:10 Accelerate AI Innovation with The Dell AI Factory The Dell AI Factory is a cutting-edge solution designed to streamline and accelerate the adoption of artificial intelligence within enterprises. By leveraging a strategic partnerships, Dell integrates advanced AI infrastructure and software to deliver a comprehensive, end-to-end AI enterprise solution. Ayman El Marazky Presales Senior Manager, SELL Region, Dell Technologies Track 6: Transforming Customer and Work experiences and outcomes with data and AI 11:35 - 11:40 Opening Act 11:39 - 11:40 Session Moderator Merveil Varghese Senior Sales Manager, IDC 11:40 - 11:50 Unleashing the Power of Smart City Mohammad Saif Siddiqui Senior Manager, Sustainability & Smart City, e& enterprise 11:50 - 12:00 Embarq on Next-Gen DevOps powered by AI Embracing artificial intelligence (AI) to transform to next-gen DevOps represents a forward-thinking approach that elevates DevOps practices via modern technological advancements to support the disruptive business models and organizational needs allowing to compete in the new era of digital economy. OpenText DevOps Cloud and DevOps Aviator platform deliver end-to-end value stream management by providing a flexible, AI-based platform that powers the entire software development lifecycle, from strategy to delivery. This AI-powered platform seamlessly works with existing commercial and open-source software development tools to align strategic business objectives with software resource investment. It optimizes production efficiency, mitigates risk and maximizes ROI across an organization. Marc Merheb Director of Solution Consulting, OpenText 12:00 - 12:10 Become a Leader of Innovation: How to Unlock More Value from Data & AI Investments Imagine having complete visibility of the data life cycle from ingestion to consumption, which would simplify your data operations with intelligence. Fuel your digital business growth with a modern data foundation and a holistic data strategy with data observability. Join this session to understand how Kyndryl's global expertise, combined with the latest know-how from technology partners and hyperscalers, can make your business ready for AI. Nidal Azba CTO, Kyndryl (Middle East and Africa) Track 7: Accelerating the journey to a Data-driven digital business 11:35 - 11:40 Opening Act 11:39 - 11:40 Session Moderator Priyanjali Sarkar Senior Sales Manager - ME, IDC MEA 11:40 - 11:50 Data Streaming and Real-Time AI Leverage Confluent event streaming to enhance your AI systems, vector databases, and AI-powered applications by utilizing well-curated, highly governed, and trustworthy streaming data, enabling real-time contextual inferences from vast datasets Ala Al Sharif Enterprise Solutions Engineer, Confluent 11:50 - 12:00 Digital Adoption Platform (DAP): Accelerating ROI from Your Digital Investments In today's fast-paced digital landscape, effective technology adoption is crucial. However, according to McKinsey, 70% of digital transformation projects fail to meet their stated goals. Many organizations struggle with low user engagement and prolonged implementation times. A unique DAP addresses these challenges by offering in-app guidance and support to ensure seamless user onboarding and training. With tailored walkthroughs and real-time assistance, businesses can enhance productivity and reduce support costs. For example, an insurance company can save on training and support costs while improving user engagement and proficiency across their critical applications through this DAP. Cüneyd Gülüt Managing Director, AkademiDX 12:00 - 12:10 Infrastructure Transformation for the Cloud Era Mohamed Abdallah Consulting & Training Lead, TestCrew Track 8: Revolutionizing Content Management: Leveraging AI and Analytics for Next-Gen Business Processes 11:35 - 11:40 Opening Act 11:39 - 11:40 Session Moderator Mufasir Yousef Research Manager, IDC 11:40 - 11:50 Modernized and Future-Proofed Intelligent Content Solutions This session unveils the keys to future proof your IT landscape and explores the dynamic trinity of modernization, cloud, and AI within content services. The session examines these critical aspects with real-world examples, revealing the blueprint for a "rock solid" modern IT infrastructure that will empower your people to be the most effective and efficient they can be. Discover how the strategic adoption of cloud not only meets scalability and security needs but also lays the foundation for unlocking the full potential of AI, freeing your employees to unlock their creativity and enhance their capabilities. Amer Zein El Abdin Business Development & Public Relations Lead, CompTechCo 11:50 - 12:00 Empowering CIOs with Secure, Compliant, and AI-Enabler File and Content Management In today’s fast-paced digital landscape, CIOs face the challenge of managing ever-growing volumes of enterprise data while ensuring security, compliance, and operational efficiency. FileOrbis is at the forefront of addressing these challenges, offering cutting-edge, AI-enabler file and content management solutions designed to empower CIOs in their strategic roles. This presentation will explore how FileOrbis’s advanced capabilities provide robust security measures, ensure compliance with complex regulations, and enable AI to streamline workflows and eliminate risks. With FileOrbis, CIOs can transform their organizations, driving innovation and maintaining a competitive edge in an increasingly data-driven world. Attendees will gain insights into practical strategies for implementing FileOrbis to optimize their enterprise’s file and content management, ensuring both security and compliance while unlocking new levels of efficiency and insight. Hammam Abunaser Regional Sales Manager, Fileorbis 12:00 - 12:10 Competing with Purpose and Innovation Dominic Keating Regional Director, Middle East, Rubrik
12:10	Regroup in Main Plenary
12:20 13:50	Summit Tracks (Parallel Sessions)
	Summit Track A: Developing AI and Data Strategies for Business and IT Operational Transformation 12:20 - 12:25 Opening Act 12:25 - 12:27 Overview: Enterprise CIO Thomas Meyer General Manager and Group Vice President, EMEA Research, IDC 12:27 - 12:30 Start of Session Raffle 12:30 - 12:45 AIOps Strategies for Sustainable Business Growth All Gulf nations are investing in AI- and ML-based observability technologies, and Saudi Arabia, with its Vision 2030, is at the forefront of adoption. Modern organizations are generating an overwhelming amount of data across apps and devices, which has overpowered the ability of traditional IT operations tools to keep up. This session will showcase a novel observability platform that helps organizations to prevent, identify, and resolve IT issues. By collecting real data from the entire IT landscape, analyzing and correlating this data, and leveraging AI for automated remediations, this solution delivers actionable insights on what is happening within your organization's IT ecosystem. It is a simple, smart, and open platform built on over 20 years of AI and ML expertise to address enterprise IT needs. Salman Ali Senior Manager - Solution Engineering, Emerging EMEA, Riverbed Technology 12:45 - 12:50 Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes 12:50 - 13:05 Orchestrating Action with AI-Driven Integration and Automation GenAI is everywhere and organizations are grappling with how to embrace AI innovation without losing control of security and data governance. In this session, we'll explore the potential of AI orchestration and intelligent agents for practical AI use cases that allow you to innovate at the pace of change and still maintain control where needed. We’ll delve into how to integrate diverse AI models and tools, optimize workflows, and enhance decision-making. Join us to understand practical applications and trends in AI orchestration and AI agents that turn your data into gold. Ahmed Sadek Lead Solutions Architect, Boomi 13:05 - 13:10 Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes 13:10 - 13:25 Shaping the Future: Innovations in Data and AI for Business Success Discover how to push the boundaries of what is possible with data and AI technologies and find out how such technologies are designed to meet your business needs and drive success across the entire data value chain. Martin Tombs Vice President, Go-to-Market Analytics, Qlik 13:25 - 13:30 Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes 13:30 - 13:45 AI-Led Transformation: Rethink Everything A recent AI Business Predictions report highlights the profound effect AI can have on how business gets done, with 73% of U.S.-based companies having already embarked on an AI strategy. Join this session to understand how the embedded AI-driven framework within the Oracle Cloud platform can help you deliver improved business performance. You will also hear how other organizations are leveraging an Oracle and AI strategy to help gain efficiencies. Dr. Aseel Addawood Senior Advisory Director for AI, Oracle 13:45 - 13:50 Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes Summit Track B: Leveraging AI to Accelerate Business Innovation and Resilience 12:20 - 12:25 Opening Act 12:25 - 12:27 Overview: Enterprise CIO Ranjit Rajan Vice President, Research (META), IDC 12:27 - 12:30 Start of Session Raffle 12:30 - 12:45 Lowering the Hurdle for AI Adoption This session will showcase a new approach to AI that makes the technology more accessible and easier for businesses of all sizes to embrace. It will present a series of unique strategies and examine the practical aspects of leveraging various models and queries to optimize data analysis and decision-making. Saran Babu Regional Director, (MEA), Zoho Corporation 12:45 - 12:50 Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes 12:50 - 13:05 AI Package Hallucinations : A new threat to Supply Chain Security Abstract: 90% of the code in Apps today comes from Open Source Software. Whether through infiltrating the software delivery pipeline, deliberately uploading malicious components to popular repositories, or taking advantage of existing vulnerabilities in open source components, attackers are leveraging gaps in supply chain controls to compromise organizations. With GenAI quickly becoming a popular tool for developers to generate code, a new threat has emerged. AI package hallucinations is one of the more recent attack types within supply chain that is easy to execute and can have devastating effects. During this presentation we will give an overview of Supply Chain Security with some examples of the current threats, discuss AI package hallucinations, and preventative measures. Bhawani Singh Solution Engineering Director - APAC, Middle East and Africa, Checkmarx 13:05 - 13:10 Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes 13:10 - 13:25 Driving Future Innovation: AI Adoption In the rapidly evolving landscape of technology, the integration of AI has become crucial for businesses seeking to innovate and stay ahead of the curve. This session will explore the transformative potential of AI, focusing on challenges and opportunities in Saudi market, and provide essential guidance on how businesses can incorporate the power of AI effectively. It will also examine how large entities like the Saudi Data and AI Authority (SDAIA) have converted some of the challenges into opportunities by releasing ALLaM, and how this a game changer in the local Saudi market. This session aims to inspire leaders to embrace AI as a key driver of future innovation and to provide actionable insights on how to implement these technologies for sustainable growth. Tarek Khattab Country Manager, Digital Transformation Solutions, SBM 13:25 - 13:30 Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes 13:30 - 13:45 CIOs and the AI Dilemma: Harnessing Unified AI Platform for Strategic Decision-Making This presentation will focus on how C-level executives can address the diverse AI and analytics needs of their organizations through a unified, cloud-ready platform. It will emphasize the importance of moving beyond fragmented point solutions to adopt a single platform that fully supports all stakeholders, from data engineers and scientists to business analysts and MLOps teams. Additionally, it will highlight how the platform's agnostic deployment capabilities enable AI to be deployed anywhere, ensuring flexibility and scalability while driving impactful business decisions and fostering seamless collaboration across the enterprise. Mohammed Kiki Country Manager, SAS 13:45 - 13:50 Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes
13:50	Tea / Coffee & Networking Break
13:55 14:30	Cluster Tracks (Parallel Sessions)
	Track 1: Harnessing GenAI, automation and low-code platforms for business process transformation 13:55 - 14:00 Opening Act 13:59 - 14:00 Session Moderator Shahin Hashim Associate Research Director (META), IDC 14:00 - 14:10 Enterprise Low Code for Ambitious Digitalization Goals Wilco Leenders Architecture Solution Team Lead, Mendix 14:10 - 14:20 Understanding the 1st Step for AI Everywhere Journey Sathya Srinivasan Vice President, Solutions Consultant, Appian 14:20 - 14:30 Driving Innovation: Harnessing Low-Code Development and Generative AI for Exceptional Growth In today's rapidly evolving digital landscape, businesses must innovate swiftly to stay competitive. A robust digital experience platform offers powerful tools for organizations to accelerate growth by harnessing the potential of low-code development and generative AI. With a flexible architecture, enterprises can create, deploy, and scale custom solutions with minimal coding, reducing time-to-market and driving efficiency. Additionally, by integrating generative AI capabilities, organizations can automate complex tasks, personalize user experiences, and foster a culture of continuous innovation. Omar Sheliby Regional Sales Manager, Liferay Track 2: Leveraging AI to drive business value across assets and data in industry 13:55 - 14:00 Opening Act 13:59 - 14:00 Session Moderator Hyder Aftab Research Manager 14:00 - 14:10 Efficiency Unleashed: Harnessing the Power of AI for Document Processing Excellence In today's fast-paced business environment, organizations grapple with the daunting task of managing a vast array of documents. Manual processing methods often lead to inefficiencies, errors, and resource drain. Fortunately, tailored AI solutions offer a transformative approach to document management. By leveraging advanced analytics and AI, these solutions excel in extracting crucial business information from various document formats and layouts. Furthermore, they automate processes, validate details accurately, provide real-time insights and structured recommendations for business actions, and enhance operational efficiency. Through embracing AI for intelligent document processing, organizations not only overcome document complexity and volume challenges but also gain a strategic advantage. This session discusses cutting-edge technologies that empower businesses to manage documents effectively, unlock insights, and drive informed decision-making, ensuring they stay ahead in the rapidly evolving business landscape. It will highlight how deployment of an AI powered intelligent document process solution can transform the processing of taxation documents. Beshoy Fouad Digital Solutions Manager, Iron Mountain 14:10 - 14:20 Reviving Hybrid Infrastructure: The Role of Colocation Providers in the Cloud Era 14:20 - 14:30 Transform Service Experience with AITSM and Copilot Navin Nair Regional Sales Director, SymphonyAI Track 3: Unlocking value from applications and data in the era of ubiquitous AI and Cloud 13:55 - 14:00 Opening Act 13:59 - 14:00 Session Moderator Uzair Mujtaba Senior Research Manager, IDC 14:00 - 14:10 How Should AI Fit into the ERP Ecosystem to Maximize ROI? AI can offer significant benefits for ERP systems, enabling simpler process automation, better decision-making, and improved user experiences. Should these AI capabilities be developed inside the ERP ecosystem using the vendor’s platform or outside, on the corporate data platform? Come to this session to learn about the intersection of AI and the back-office ERP and explore the trade-offs, costs, and ROI of different strategies for you to consider in your AI evolution. Uncover how to create an AI roadmap for your ERP system that maximises business ROI and identify high-value use cases for AI, risks and common pitfalls, and strategies for maintaining agility in an ever-changing landscape. Eric Helmer SVP & Global Chief Technology Officer, Rimini Street 14:10 - 14:20 The Future of Enterprise AI: Easy, Efficient, Trusted AI is top of mind for all companies to drive new innovation, better productivity, and deeper competitive differentiation. At Snowflake, we believe an enterprise data strategy is a prerequisite for AI. And a simplified data foundation–across all data and workloads–is the first step to get there. Simply put, a data foundation is a requirement to unlock future AI innovation. Once established, businesses can start scaling with applications, too. Mohamed Zouari Sr. District Manager, Snowflake META 14:20 - 14:30 Transforming Business with Data, BI, and Generative AI: Real-World Success Stories Discover how businesses are achieving significant transformations through the strategic use of data, business intelligence (BI), and generative AI. The discussion offers an in-depth look at real-world success stories, revealing practical applications, innovative strategies, and the measurable impact these advanced technologies have on enhancing operations, driving growth, and gaining a competitive edge in modern enterprises Nizar Al Toraif Cloud Engineering, Google Cloud Track 4: Powering operational efficiency and customer experiences with GenAI and Cloud 13:55 - 14:00 Opening Act 13:59 - 14:00 Session Moderator Arif Sultan Shiekh Senior Research Analyst, Software, IDC Saudi Arabia 14:00 - 14:10 Leveraging GenAI for Enhanced Insights and Operational Efficiency. In today's fast-paced digital landscape, organizations are increasingly turning to AI-driven data analytics to stay competitive and responsive to market demands. This talk explores how GenAI is revolutionizing data analytics, enabling businesses to not only enhance productivity but also deliver superior efficiency. We will delve into practical applications of GenAI in data processing, analytics, and decision-making, demonstrating how these technologies can streamline operations, and uncover actionable insights. Dr. Ebrahim Alareqi Principal Machine Learning Engineer, Incorta 14:10 - 14:20 Create value from Gen AI: Safely, Responsibly, at Scale Remember when the internet revolutionized the way we work and communicate? The AI Revolution is poised to reshape entire industries and every process within our businesses. A clear and strategic AI roadmap is critical - those that start scaling now will be ahead. Join Kore.ai to discover how we have partnered with global leaders over the past decade and how our industry leading platform delivers multilingual, multichannel and responsible AI growth across their enterprises - at scale. From enhancing customer experience to revolutionizing employee engagement and operational efficiency, we'll explore how AI can help your organization innovate securely and sustainably. Let’s take the next step together into a future defined by intelligent technology and transformative leadership. Nada Ammar Sales Director, KSA & Egypt, Kore.ai 14:20 - 14:30 Data Management & AI Islam Ma’moun Enterprise Solutions Manager, Naseej for Technology Track 5: Reimagining Security, Resiliency and Business Continuity for the AI Everywhere World 13:55 - 14:00 Opening Act 13:59 - 14:00 Session Moderator Yogesh Gupta Editorial Director, Events, India & META, Foundry 14:00 - 14:10 Enhancing Security with AI-Powered Threat Hunting and Detection Jawad Moghnieh Regional Leader, Veeam Software 14:10 - 14:20 Protecting & Powering Applications and APIs in the AI Era Manage AI workload complexity without impacting business agility and innovation with end-to-end app lifecycle management of workloads Mohammad Alyousef Sales Manager, F5 14:20 - 14:30 From Threat Intelligence to DevSecOps: Innovations in AI for Cybersecurity Track 6: Transforming Customer and Work experiences and outcomes with data and AI 13:55 - 14:00 Opening Act 13:59 - 14:00 Session Moderator Merveil Varghese Senior Sales Manager, IDC 14:00 - 14:10 The Future of CX: From Data to Delight - A CIO's Guide to Intelligent Customer Journey Mapping Ahmed A. Omer Head of CX, e& enterprise 14:10 - 14:20 Reimagine work with AI for business In a rapidly evolving world, AI is revolutionizing business by boosting productivity, fostering innovation, and reshaping work dynamics. AI in business has introduced a new mindset, a new way to think, a new appreciation for trust and data, and a new outlook on how to unleash human potential. OpenText™ Aviator ushers in this new era with predictive AI-led analytics, AI-powered conversational search, and generative AI. AI is not a threat but a partner in driving business success. Embrace AI to achieve unprecedented levels of productivity, creativity, and innovation. Karim Bounid Manager Solution Consulting \| Middle East, OpenText 14:20 - 14:30 Empowering Businesses to Navigate Cyber-Risks with Confidence in the Age of AI Today’s competitive business environment requires the continuous availability of your IT systems, applications, and data. Your employees, customers, and business partners expect that the information, products, and services they need will be available when they’re needed. Join this session to learn how Kyndryl helps businesses face the future with confidence — becoming operationally resilient, building trust, and mitigating enterprise risks through an integrated security and resiliency framework, strong knowledge of cyber resilience and regulations, and deep expertise in securing complex mission-critical systems. Abdullah Al Hour Country Leader for Security and Resiliency Services, Kyndryl Track 7: Accelerating the journey to a Data-driven digital business 13:55 - 14:00 Opening Act 13:59 - 14:00 Session Moderator Priyanjali Sarkar Senior Sales Manager - ME, IDC MEA 14:00 - 14:10 Data Streaming and Real-Time AI Leverage Confluent event streaming to enhance your AI systems, vector databases, and AI-powered applications by utilizing well-curated, highly governed, and trustworthy streaming data, enabling real-time contextual inferences from vast datasets. Ala Al Sharif Enterprise Solutions Engineer, Confluent 14:10 - 14:20 Application Simulation Software for Hands-On User Training Training users on complex software often involves risks, as real systems are prone to errors when under experimentation. This challenge can be solved by creating a virtual mirrored environment in which users can practice without impacting actual data. This approach mitigates the risk of mistakes, accelerates onboarding, and builds user confidence. Imagine your IT team efficiently managing multiple environments like production, staging, and training — all without the added strain and cost of maintaining separate instances. This streamlined approach enhances learning while minimizing resource drain and operational overhead. Paul Toffis Head of North America and EMEA Services Partners, Whatfix 14:20 - 14:30 Infrastructure Transformation for the Cloud Era Mohamed Abdallah Consulting & Training Lead, TestCrew Track 8: Revolutionizing Content Management: Leveraging AI and Analytics for Next-Gen Business Processes 13:55 - 14:00 Opening Act 13:59 - 14:00 Session Moderator Mufasir Yousef Research Manager, IDC 14:00 - 14:10 Modernized and Future Proof Intelligent Content Solutions Join us as we unveil the keys to a future-proof your IT landscape and explore the dynamic trinity of modernization, cloud, and AI within Content Services. We explore these critical aspects with real-world examples, revealing the blueprint for a "rock-solid" modern IT infrastructure that will empower your people to be the most effective and efficient they can be. Discover how the strategic adoption of cloud not only meets scalability and security needs but also lays the foundation for unlocking the full potential of artificial intelligence, freeing your employees to unlock their creativity and enhance their capabilities. Amer Zein El Abdin Business Development & Public Relations Lead, CompTechCo 14:10 - 14:20 Supercharge Enterprise Transformation with Secure, Compliant, and Efficient File Server and File Sharing In today's digital landscape, secure and efficient file server and file and content sharing is essential for enterprise transformation. FileOrbis delivers advanced solutions that ensure secure, compliant, and streamlined file management processes. This presentation will demonstrate how FileOrbis empowers organizations to enhance their file infrastructure, reduce risks, and boost efficiency. Featuring a real-life use case, attendees will discover how a leading enterprise successfully utilized FileOrbis to revolutionize its file management. The case study will showcase how FileOrbis’s security, compliance, and efficient sharing tools have driven significant improvements in data protection and operational agility. Learn practical strategies to leverage FileOrbis as a key component of your enterprise's digital transformation. Fares Suliman Senior Cyber Security Presales Consultant, Fileorbis 14:20 - 14:30 Competing with Purpose and Innovation
14:30 15:10	For The CIO- By The CIO Tracks (Parallel Sessions)
	Track A: Enhancing Citizen Centricity Through Smart Cities 14:30 - 15:10 Enhancing Citizen Centricity Through Smart Cities Across Saudi Arabia, ambitious giga projects to construct futuristic, technology-powered Smart Cities, tourism destinations, and economic zones are underway. These projects are leveraging advanced technologies and extensive IT infrastructure to ensure sustainable living and efficient resource management. Naturally, these Smart City projects are expected to drive technology consumption and growth in the wider digital economy. However, next-level digital innovation is required to navigate the potential challenges and obstacles that accompany Smart City projects of this scale. Paul Potgieter Director, Technology & Digital Platforms, NEOM Jayesh Maganlal Group Chief Information & Digital Officer, ROSHN Real Estate Track B: Maximizing IT Performance with the Right IT Operating Models 14:30 - 15:10 Maximizing IT Performance with the Right IT Operating Models In response to Saudi Arabia's significant investment in transformative giga projects such as NEOM, Qiddiya, and King Salman Park, organizations are adapting their IT functions to support ambitious national initiatives while aligning themselves with Vision 2030 goals. As these projects aim to revolutionize various sectors, the need for robust IT infrastructure and digital innovation becomes even more pronounced. Organizations have an opportunity to play a pivotal role in the realization of these giga projects by leveraging digital transformation to increase efficiency, enhance collaboration, and achieve sustainable growth. However, the scale and complexity of these projects present considerable challenges, underscoring the importance of a clearly defined IT operating model that mitigates risks and ensures project success. By aligning their IT strategies with the objectives of these transformative initiatives, organizations can position themselves as key enablers of Saudi Arabia's vision for a diversified and vibrant economy driven by innovation and technological advancement. Jason Roos Vice President & Chief Digital Officer, King Abdullah University of Science and Technology Sundah Alsehali Chief Information Officer, Public Sector Ahmed AlRifai IT Director, Muhaidib Group Dr. Abdurhman A. Alkhanifer Chief Information Officer, King Saud University Fawaz Kilfaden Information & Operations Technology Director, Saudi Air Navigation Services Anas Mosa IT Director, Public Investment Fund–Projects Track C: Realizing Optimal Business Value from IT 14:30 - 15:10 Realizing Optimal Business Value from IT In Saudi Arabia's pursuit to build IT infrastructure that serves the entire GCC region, the role of IT and CIOs in business transformation will become even more paramount. As digitalization becomes imperative for success, IT leaders will be tasked with creating a technology mesh tailored to their organizations' needs while supporting regional integration goals. To derive value from IT investments, alignment with line-of-business priorities will be crucial, alongside establishment of key performance indicators and metrics for business outcomes. This strategy ensures that IT initiatives contribute tangibly to business transformation and economic activity. As Saudi Arabia positions itself as a regional technology hub, demonstrating the real value of IT investments will not only drive innovation and competitiveness but also support the broader objectives of Vision 2030, driving sustainable growth and economic diversification in the process. Osama Abdulrahman Alswailem CIO, King Faisal Specialist Hospital & Research Centre Dr. Eyad Buhulaiga Chief Data & Digital Strategy Officer, Saudi Electricity Company (SEC) Abdurhman Jubairy GM Digital Transformation Program Champion, Saudi Aramco Dr. Azzam Alsudais CIO/CDXO, Prince Sultan University Abdulbary Atassi Director of IT, Zamil Industrial Abdallh Alfadhel Digital & Technology Sr. Executive Director, National Infrastructure Fund Mohannad AlSalmi Chief Information Officer, Flyadeal Track D: Vendor Selection and Management: Best Practices and What to Look Out For 14:30 - 15:10 Vendor Selection and Management: Best Practices and What to Look Out For In Saudi Arabia's quest to transition into a regional hub for technological development and economic diversification, IT sourcing and procurement professionals will face intense challenges. With demanding workloads and tight deadlines, they must navigate the rapidly evolving technology market while localizing resources and fostering strategic partnerships. Amid ambitious investment targets such as Expo 2030 and the FIFA World Cup, organizations are now tasked with sourcing vendor management strategies to drive better deals, reduce timelines, and support localization efforts. Prioritizing local vendors and developing the capabilities of the local workforce are essential components of these strategies, ensuring that Saudi Arabia maximizes the value of its investments and fosters sustainable growth in the technology sector. By staying abreast of emerging technologies and market trends, IT sourcing and procurement professionals can contribute to the nation's vision and play a vital role in shaping Saudi Arabia's future as a leader in technological innovation. Filip Nekvinda Chief Information and Digital Officer (CIDO), ALJ Enterprises Eng. Majed Mohammad Ayoub Alshodari CIO, Ministry of Hajj and Umrah Ahmad Mohy Ahmad Almontshery Director, Digital Architecture and Delivery, ARDARA Muhammad Anum Saleem Legal Director, AlDhabaan & Partners
15:10	Lunch & Mega Raffle

Speakers

Hamza Naqshbandi

Vice President, Custom Solutions (Middle East, Türkiye and Africa), Country Lead ( Saudi Arabia & Bahrain), IDC

Thomas Meyer

General Manager and Group Vice President, EMEA Research, IDC

Mohammed Qahtani

Toastmaster Champion, World Champion of Public Speaking

Tareq Alangari

CEO, e& enterprise Saudi Arabia

Haroon Ahmed

Vice President of R&D, BMC Software

Amine Chigani

Global Head of Enterprise Technologists, AWS

Ayman El-Hattab

Regional Vice President, Emerging Markets, Nintex

Deb Deep Sengupta

Global President & Chief Revenue Officer, Cloud4C

Zaid F. Ghattas

Regional Manager (CEEMETA), AMD

Mohamed Salamah

Head of Sales–Private Sector & Telco (ME), HPE

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Partners

Supported by

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Trailblazer Partner

Cloud Transformation Partner

Digital Transformation Partner

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Technology Focus Group Partner

Testcrew

TestCrew is an award-winning quality engineering company and a leader in AI-based testing. Based in Saudi Arabia and serving businesses across various industries and regions, TestCrew has established a significant presence globally.

TestCrew empowers businesses to deliver flawless and secure software by ensuring that the highest standards of quality, compliance, and security are met. The globally circulating reputation of TestCrew is found to be stirred by a deeply rooted commitment to exceptional quality and this is a key enabler of business transformation, enhances user experience, and fuel confident innovation.

It is how TestCrew combines its well-established AI-based quality engineering services with its knowledge of different domains to create its award-winning methodologies and testing frameworks.

The company has a proven track record of eminent clients of leading public, private, and governmental organizations in technology, banking, tourism, healthcare, and more. This indicated a great ability of TestCrew to deliver excellence across all sectors. Through clients’ testimonials, TestCrew managed to achieve significant improvements in software performance, reliability, user satisfaction, and operational efficiency.

TestCrew takes advantage of its strategic partnerships with the world's latest AI-powered technology and services providers to provide efficiently optimized testing. This is evident in its significant reduction of time-to-market, accelerated delivery timelines, and boosted overall accuracy and efficiency.

Another hallmark of TestCrew's value proposition is its extensive team of ISTQB-certified professionals, who bring localized experience to every project across diverse industries.

TestCrew offers specialized end-to-end testing and quality assurance services tailored to meet the unique needs of clients.

These services are structured into three core categories:

• Cloud & Performance Engineering, which includes performance testing, verification and validation testing, and cloud engineering and migration testing.

• Digital Assurance, encompassing system integration testing, user acceptance testing, test automation, and consultation.

• Digital Engineering, featuring services such as security testing, DevOps testing, engineering outsourcing, and robotic process automation.

The company’s achievements have been recognized with multiple awards for innovation and service excellence. TestCrew’s strategic growth initiatives focus on expanding its technological capabilities and entering new markets, ensuring it remains at the forefront of industry advancements.

IDC recognizes TestCrew's dedication to providing confidence in software. This dedication to excellence, alongside their innovative approaches and highly skilled team promises TestCrew to be a trusted partner towards achieving superior digital aspirations.

Technology Focus Group Partner

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8:30	Registration & Networking
9:25	Summary Day 1
	Hamza Naqshbandi Vice President, Custom Solutions (Middle East, Türkiye and Africa), Country Lead ( Saudi Arabia & Bahrain), IDC
9:30	Resilience Through Digital Experience Assurance & AI
	Mohannad will cover the importance and correlation of both Digital Experience and Resilience. In the age of AI, Digital Resilience means that you are able to continue to deliver a good user experience in the face of any disruption. Whereas Digital experience assurance is a fundamental change from where the industry has been for decades. Now, IT can use AI-native capabilities to show what's happening with users and applications across the entire global area network. Mohannad Abuissa CTO, Cisco
9:50	Embracing Tomorrow: Harnessing AI and Virtualization to Shape IT Strategy, Accelerate Growth, and Optimize Costs
	Join us as we explore the transformative power of AI and virtualization in shaping the future of IT strategy. Discover how harnessing these cutting-edge technologies can help you accelerate business growth, optimize costs, and stay ahead of the competition. Learn from industry experts and thought leaders as they share insights, best practices, and real-world examples of how AI and virtualization can revolutionize IT operations and drive success in the digital age. Mohamad Idriss Head of Technology Sales (Middle East And Africa), Red Hat Ahmad Alabduljabbar General Manager (Saudi Arabia), Intel Corporation
10:10	Reimagining the Future of Hospitality
	What if you could rebuild hospitality technology from the ground up? NEOM Hotel Division stands at the forefront of innovation, future-proofing its businesses by leveraging cutting-edge technology to redefine guest experiences, craft new profitable commercial models, and redefine traditional operational approaches, thus catering to the ever-shifting needs of discerning customers. The distribution platform leverages AI, Blockchain, and SSID to reimagine a key component of the travel ecosystem, enabling immersive experiences through digital twin technology and distributing a more dynamic, hyper-personalized, and flexibly priced product set beyond room nights, at a much lower cost of distribution than possible today. This session will reveal critical insights into harnessing emerging technologies to drive operational excellence and future-proof your organization for the next wave of customer-centric innovation. Sergio Falletti Senior Director, Technology, Publicis Sapient Tatiana Labaki Director, Innovation & Technology, NEOM Hotel Division
10:30	The Future of Development with AI-Powered Low-Code
	In this session, we will explore the powerful combination of low-code development and generative AI to drive innovation and efficiency by enabling organizations to automate and optimize every phase of the application development lifecycle. This allows teams to focus on creating unique differentiators rather than spending time worrying about application stability and other development challenges. This means faster delivery of scalable and user-friendly solutions for clients and end users. You’ll also get a closer look at the OutSystems platform, including its capabilities and use cases, We'll show how it has helped local and global organizations achieve their digital transformation goals and what makes OutSystems the #1 low-code platform in both analyst and customer reviews. Mohamed Shaaban Senior Account Executive, OutSystems Waleed Rayan Senior Software Project Manager, Adree
10:50 11:35	Platinum Tracks (Parallel Sessions)
	Platinum Track A: Navigating the Path to an AI-powered Digital Business 10:50 - 10:52 Overview: Enterprise CIO Paul Potgieter Director, Technology & Digital Platforms, NEOM 10:52 - 10:55 Start of Session Raffle 10:55 - 11:10 Designing an AI-Powered Future: A Holistic Road Map for Innovation As the Middle East embraces the "AI Everywhere" era, organizations must navigate the complexities of integrating advanced technologies into their operations. This presentation will introduce a comprehensive, design-driven approach to AI-powered transformation that empowers enterprises to unlock new frontiers of innovation, operational efficiency, and sustainable growth. Randy Roberts Head of Digital Transformation Portfolio, FPT Software 11:10 - 11:15 Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes 11:15 - 11:30 Unlocking the Potential of App Modernization: Strategic Approaches Eng. Fahad Ali Daghriri CIO, Technical & Vocational Training Corporation (TVTC) 11:30 - 11:35 Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes Platinum Track B: Fortifying Enterprises in the Transition to a Digital-first Enterprise: Strategies for Resilience 10:50 - 10:52 Overview: Enterprise CIO Ranjit Rajan Vice President, Research (META), IDC 10:52 - 10:55 Start of Session Raffle 10:55 - 11:10 Mission Secured: The Ultimate Shield for Your Published Applications This session details how you can safeguard your online applications with a powerful security solution that has a resilient global network and leverages advanced technology to detect and neutralize even the most complex web threats. The utilization of this solution will ensure your applications remain secure and dependable. Bader Shaath Senior Solutions Engineer, Cloudflare 11:10 - 11:15 Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes 11:15 - 11:30 Revolutionizing Healthcare: Al Ahsa Health Cluster's Digital Transformation Journey This session will outline the successful transformation of healthcare services within the Al Ahsa Health Cluster. By embracing digital health innovations, the Cluster significantly enhanced patient care, streamlined operations, and fostered a culture of continuous improvement. The transformation focused on key pillars such as leadership, data management, technology, and standardized processes. Major achievements include the implementation of health information systems (HIS), enhanced data analytics, and integrated solutions that improved care coordination, reduced operational costs, and enhanced decision-making. Change management and ongoing staff education played a crucial role in overcoming challenges during this transformation. The project also established a Digital Transformation Office (DTO) to oversee and align strategic initiatives with business goals. This initiative highlights the Cluster's commitment to leveraging digital health solutions to revolutionize healthcare delivery, ensuring sustainable improvements and adaptability in the evolving healthcare landscape. Afnan Ahmed Chowdhury Digital Transformation Lead, Al Ahsa Health Cluster 11:30 - 11:35 Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes Platinum Track C: Developing Robust Data Strategies for the GenAI Era 10:50 - 10:52 Overview: Enterprise CIO 10:52 - 10:55 Start of Session Raffle 10:55 - 11:10 Universal Semantic Space: The Next Frontier in Data Management In our data-obsessed world, the key to staying ahead is seamlessly integrating and harnessing diverse datasets. This presentation is your ultimate guide to crafting a framework that leverages the power of GenAI for seamless, truly self-service data integration, interpretation, and utilization from a multitude of sources. We'll take you on a journey, step by step, through the creation of a universal semantic space. Starting with data virtualization, moving through ontology development and semantic mapping, we'll finally arrive at a unified data universe. This is where innovation in your organization takes off. Buckle up, it's going to be an exciting ride! Dr. Alexey Sidorov Chief Evangelist & Data Management Director, MEA, Denodo 11:10 - 11:15 Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes 11:15 - 11:30 Arab National Bank's AI Transformation Journey with Open Source Technologies Arab National Bank (ANB), a leading bank in Saudi Arabia, embarked on a transformative AI journey by leveraging open source tools to drive innovation, enhance customer experience, and optimize operations. This strategic decision allowed ANB to avoid vendor lock-in, maintain flexibility, and tailor AI solutions to meet the needs of its predominantly older customer base. ANB's AI initiatives began with small-scale projects using Python, Numpy, Pandas, and Scikit-learn, focusing on cross-selling, behavioral segmentation, and customer churn prediction. These efforts revealed significant challenges, including manual processes, limited scalability, and data handling issues. To overcome these obstacles, ANB adopted Hadoop and PySpark, centralized its development environment, and implemented CI/CD pipelines with Jenkins, reducing deployment time by 50%. Despite not using commercial tools, ANB successfully replicated their advantages, such as rapid time to market, robust governance, strong security, scalability, and effective onboarding. These AI-driven solutions led to a 12% increase in conversion rates, an 8% reduction in customer churn, and a 50% improvement in operational efficiency. Looking ahead, ANB plans to scale its AI operations further, deepen cloud integration, and establish a formal AI governance framework, continuing to leverage open-source tools to stay competitive and innovative. Ladle Patel Senior AI Advisor, Arab National Bank 11:30 - 11:35 Ask Questions, Rate Sessions & Stand a Chance to Win Raffle Prizes
11:35	Tea / Coffee & Networking Break
12:15 12:50	Cluster Tracks (Parallel Sessions)
	Track 1: Transforming Data Management and Fostering Data-driven Strategies 12:15 - 12:20 Opening Act 12:19 - 12:20 Session Moderator Mufasir Yousef Research Manager, IDC 12:20 - 12:35 NDMO Transformation Accelerator: Uniting Compliance and Strategic Innovation As Saudi Arabia pushes forward with its Vision 2030 goals, the National Data Management Office (NDMO) has established vital data management and protection standards to ensure that data is treated as a strategic asset. These standards, which include personal data protection laws, governance frameworks, and compliance protocols, are being phased in to help both public and private sectors smoothly adopt them. The goal is to enhance transparency, accountability, and data-driven decision-making across all industries. While many consultancies offer support during this transition, Staque Solutions, in partnership with SquareOne, is introducing a uniquely positioned NDMO Transformation Accelerator to go beyond compliance and deliver true business value. Dr. Muhammad Khan Advisor, Data & AI, SquareOne Technologies Track 2:Unlocking Human Potential with GenAI 12:15 - 12:20 Opening Act 12:19 - 12:20 Session Moderator Hyder Aftab Research Manager 12:20 - 12:35 Maximizing Human Potential With Generative AI: Accelerating Innovation and Growth! Join us for an exploration into the transformative power of generative AI in unlocking human potential. Discover how to leverage your organization's digital assets to unearth valuable insights, minimize time to value, and propel innovation forward. From conceptual understanding to practical implementation, this session will equip you with the tools and strategies needed to harness AI's full potential in driving growth and fostering a culture of continuous improvement. Ahmed Mounir Solutions Go-To-Market Manager, Link Development Track 3: Driving Innovation and Application Transformation in the Digital Enterprise 12:15 - 12:20 Opening Act 12:19 - 12:20 Session Moderator Uzair Mujtaba Senior Research Manager, IDC 12:20 - 12:35 AI Unleashed: Reshaping Business Using Gen AI and Computer Vision AI is transforming industries at an unprecedented pace, with GenAI and computer vision emerging as key technologies that are reshaping how businesses operate. GenAI is driving benefits such as advanced document search, automated content creation, personalized customer experiences, and process automation, while computer vision is delivering significant improvements in the areas of quality control and inspection, retail and customer analytics, and healthcare and diagnostics. These advancements are enabling organizations to solve complex problems, improve efficiency, and innovate in ways that were previously unimaginable. This session will explore a number of use cases for these revolutionary technologies, including retail planography, safety and security, SOP and non-compliance monitoring, parking violations, and traffic lane monitoring. Avinash Hegde Delivery Manager, Godrej Infotech Track 4: Redefining employee productivity and performance with data and AI 12:15 - 12:20 Opening Act 12:19 - 12:20 Session Moderator Arif Sultan Shiekh Senior Research Analyst, Software, IDC Saudi Arabia 12:20 - 12:35 The Push-Pull Effect of AI on Digital Transformation As a digital workplace solutions provider in strategy execution and business performance management, we are witnessing AI as a powerful catalyst in digital transformation journeys across industries. AI functionalities are now central to our product evolution, reshaping how we design processes, interfaces, and data management. AI adoption accelerates digital transformation, driven by the "pull effect" — companies are eager to invest in AI to stay competitive. However, this requires readiness, such as solid digitalization and a technology-savvy workforce — the "push effect" — to fully leverage AI. Current AI adoption is fueled by foundational models, which are pre-trained using vast datasets and made accessible via APIs. These models, developed by a few key players, offer powerful capabilities but come with limitations in reasoning, privacy, and security. As a provider of digital solutions, it is crucial to focus on AI-centric designs and maintain an understanding of AI tools and models while addressing ethical and legal considerations. Anupam Gupta Vice President of International Business and Alliances, Profit.co Track 5: Envisioning Strategies for Intelligent Data Management in the AI Everywhere Era 12:15 - 12:20 Opening Act 12:19 - 12:20 Session Moderator Yogesh Gupta Editorial Director, Events, India & META, Foundry 12:20 - 12:35 Leading the Way in the AI Era with Intelligent Data Management This session explores the critical role of advanced data management strategies, focusing on how specific solutions can help organizations manage, secure, and utilize their data to enhance AI-driven innovation and efficiency. Automating processes, improving data accessibility, and maintaining data integrity across various infrastructures are key discussion points. Attendees will learn the importance of intelligent data management in leveraging AI effectively and ensuring their organizations remain competitive in the digital era. Mohammed Fayed Presales Engineer, Commvault Track 6: Elevating Business in the Cloud: From Optimization to Sovereignty, Innovation, and Sustainability 12:15 - 12:20 Opening Act 12:19 - 12:20 Session Moderator Merveil Varghese Senior Sales Manager, IDC 12:20 - 12:35 Unleashing Cloud's Potential: From Innovation to Sustainability Track 7: The Cloud Revolution: Foundation for Digital Business Transformation 12:15 - 12:20 Opening Act 12:19 - 12:20 Session Moderator Priyanjali Sarkar Senior Sales Manager - ME, IDC MEA 12:20 - 12:35 Cloud-Powered Future: Enabling Digital Sovereignty and Innovation Track 8: Turning Sustainability into a Competitive Advantage: Harnessing Technology for ESG Integration 12:15 - 12:20 Opening Act 12:19 - 12:20 Session Moderator Wahab Bou Hamdan Events Marketing Manager, IDC 12:20 - 12:35 Materiality-Driven Sustainability: Enhancing Enterprise Value
12:35	CIO50 Awards
	Yogesh Gupta Editorial Director, Events, India & META, Foundry Andrea Benito Editor, CIO Middle East, Foundry
13:20	Lunch & Close of Summit

IDC Saudi Arabia CIO Summit 2024

The Future of IT: Rethinking Digitalization for an AI Everywhere World

Agenda

Filter Topics

Registration & Networking

Opening Act

IDC Welcome Address

Opening Address

Advisory Council Felicitation

IDC Opening Keynote: Rethinking Digitalization for an AI-first World

Session Moderator

AI for a Sustainable Future: Transforming Business Practices

How Generative AI Transcends Service and Operations

Foundations for Innovating with Generative AI

Unleashing Efficiency: The Synergistic Relationship Between AI and Low-Code Process Automation for Vision 2030

Pioneering the Future: Security, Data, AI, and Cloud at the Core

Together we advance_AI

Tea / Coffee & Networking Break

Cluster Tracks (Parallel Sessions)

Regroup in Main Plenary

Summit Tracks (Parallel Sessions)

Tea / Coffee & Networking Break

Cluster Tracks (Parallel Sessions)

For The CIO- By The CIO Tracks (Parallel Sessions)

Lunch & Mega Raffle

Registration & Networking

Summary Day 1

Resilience Through Digital Experience Assurance & AI

Embracing Tomorrow: Harnessing AI and Virtualization to Shape IT Strategy, Accelerate Growth, and Optimize Costs

Reimagining the Future of Hospitality

The Future of Development with AI-Powered Low-Code

Platinum Tracks (Parallel Sessions)

Tea / Coffee & Networking Break

Cluster Tracks (Parallel Sessions)

CIO50 Awards

Lunch & Close of Summit

Speakers

Partners

Photo Gallery

Contact Us

IDC, Foundry