IDC Public Sector Congress 2024

 As Saudi Arabia enters a new digital era, the combination of advanced technologies and sustainable governance presents unique opportunities to transform public sector services. The strategic blend of AI/GenAI, IoT, cloud computing, and cybersecurity is essential for achieving long-term growth, sustainability, and resilience. This keynote will focus on the Kingdom’s Vision 2030, showcasing how these technologies are revolutionizing efficiency, transparency, and citizen engagement. By setting a global benchmark for integrating cutting-edge technologies, Saudi Arabia is leading the way in creating a smarter and more connected sustainable future.

AI and machine learning are revolutionizing policy making in Saudi Arabia, transforming governance through advanced data analysis and predictive capabilities. The use of sophisticated algorithms enables policymakers to analyze vast amounts of data, predict outcomes, and make more informed decisions. This technological shift has led to more accurate and effective public policies, enhancing governance and societal outcomes. The integration of AI in policy making underscores Saudi Arabia's commitment to leveraging cutting-edge technologies to drive innovation and efficiency in the public sector. As AI continues to advance, its impact on governance and policy making will only grow, heralding a new era of data-driven decision making.

Sustainability is a key priority for modern governance, with Saudi Arabia utilizing technology to promote environmental sustainability and address climate change. Smart energy management, sustainable urban planning, and green IT practices are central to these efforts, reflecting a commitment to building a greener and more sustainable future. Innovative technologies play a crucial role in reducing environmental impact, enhancing resource efficiency, and aligning governance with global sustainability goals. As Saudi Arabia continues its sustainability journey, the strategic integration of technology will be essential in driving positive environmental outcomes and fostering a culture of sustainability in governance.

Generative AI (GenAI) is rapidly transforming public sector services, driving a new era of efficiency, transparency, and inclusivity. With AI at the forefront of digital governance, enhanced service delivery and citizen engagement are on the cusp of a revolution. Practical applications, ranging from automating routine tasks to providing personalized citizen services, highlight how AI can streamline operations and foster greater transparency. Strategic initiatives and technology advances have positioned Saudi Arabia as a leader in digital governance; as GenAI continues to evolve, its potential to revolutionize public services has become increasingly apparent, making it a cornerstone of Saudi Arabia's ambitious Vision 2030 goals.

Cloud computing is a foundational element of Saudi Arabia’s digital transformation, enabling government agencies to be more agile, scalable, and resilient. By adopting cloud technologies, the public sector can achieve cost efficiencies, improve collaboration, and enhance service delivery. The cloud-first policy also supports the Kingdom's Vision 2030 goals, driving efficiency and innovation across government operations. The shift to cloud-based solutions reflects a broader trend toward digital resilience and adaptability, ensuring that government services can effectively respond to evolving challenges and opportunities. As cloud computing continues to evolve, its role in shaping the future of the digital government ambitions of Saudi Arabia has become increasingly critical.