Generative AI in Insurance: Perspectives, Opportunities, and Use Cases

Executive Snapshot

• Figure: Executive Snapshot: Navigating the GenAI Revolution for the Insurers in Asia

New Market Developments and Dynamics

• GenAI for Insurance of the Future

• GenAI-Driven Insurance of the Future

• Figure: The Architecture of the GenAI-Driven Insurance of the Future

• The Potential of GenAI in Insurance

• Figure: Elements of GenAI Shift in Insurance

• Claims Process Management in Insurance with GenAI

• Customer Experience in Insurance with GenAI

• Use Case: Next-Generation Customer Service and Information Access with GenAI

• Policy Underwriting in Insurance with GenAI

• Use Case: Transforming Risk Engineering with GenAI in the Insurance Industry

• Table: Snapshot of GenAI Application Areas in Insurance

Advice for the Technology Supplier and Services Provider

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• Related Research

• Synopsis