target audience: TECH BUYER Publication date: Feb 2024 - Document type: IDC PeerScape - Doc Document number: # EUR151818024
IDC PeerScape: Practices to Improve Sales Efficiency and Enhance Customer Experience in the Aerospace Industry
Table of Contents
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IDC PeerScape Figure
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Figure: Digital Commerce and Customer Experience Best Practices in the Aerospace Industry
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Executive Summary
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Peer Insights
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Practice 1: Leverage Industry-Specific Marketplaces to Enhance Transparency, Sales Efficiency, and Customer Experience
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Challenge
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Example
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Guidance
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Practice 2: Use XR Technologies to Make Product Configuration More Efficient, Responsive, and Engaging
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Challenge
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Example
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Guidance
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Practice 3: Use Intuitive Self-Service Platforms to Automate Tasks and Provide Up-to-Date and Relevant Product Information
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Challenge
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Example
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Guidance
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Learn More
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Related Research
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