target audience: TECH SUPPLIER  Publication date: Jul 2024 - Document type: Market Forecast - Doc  Document number: # META50738924

South Africa IT Services Market Forecast, 2023–2028

By:  Jonathan Tullett

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Content

List of Tables

List of Figures



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Table of Contents


  • IDC Market Forecast Figure

    • Figure: South Africa IT Services Spending (ZAR M) by Primary Market, 2023–2028

  • Executive Summary

  • Advice for Technology Suppliers

    • Evolve KPIs and SLA Metrics to Align with Business Outcomes

    • Emphasize Integration and Automation

    • Invest in AI Capabilities and Target AI Success Stories

    • Rebalance Hybrid Cloud Capabilities

  • Market Forecast

    • Figure: South Africa IT Services Spending by Foundation Market, 2023–2028 (ZAR M)

    • Table: South Africa IT Services Spending (ZAR M) by IDC Primary Market, 2023–2028

    • South Africa IT Services Spending Overview by IDC Primary Market

    • Managed Services

    • Figure: South Africa Managed Services Spending (ZAR M) and Growth, 2023–2028

    • IDC Analysis of the Managed Services Primary Market

    • Project-Oriented Services

    • Figure: South Africa Project Oriented Services Spending (ZAR M) and Growth, 2023–2028

    • IDC Analysis of the Project-Oriented Services Primary Market

    • Support Services

    • Figure: South Africa Managed Services Spending (ZAR M) and Growth, 2023–2028

    • IDC Analysis of the Support Services Primary Market

    • Overview of South African IT Services Spending by Vertical Markets

    • Figure: South Africa IT Services Spending (ZAR M) by Vertical Market, 2023

    • Table: South Africa IT Services Spending Overview by Vertical Market, 2023

    • Figure: South Africa IT Services Spending (ZAR M) by Aggregated Vertical Market, 2023–2028

    • Public Sector

    • Retail and Services

    • Financial Services

    • Infrastructure and Energy

    • Manufacturing and Resources

  • Market Context

    • Drivers and Inhibitors

    • Drivers

    • Spending on New Technologies

    • Modernization and Efficiency

    • Skills Centralization

    • Inhibitors

    • Electricity Shortages

    • Currency Volatility

    • Significant Market Developments

    • Uneasy Economic Stability

    • Datacenter, Local Cloud, and Connectivity Expansion

    • AI Everywhere

    • Changes from Prior Forecast

    • Table: South Africa IT Services Spending (ZAR M) Forecast, 2024–2028 Versus 2023–2027

    • Figure: South Africa IT Services Spending (ZAR M) Forecast, 2024–2028 Versus 2023–2027

  • Market Definition

    • IDC's Services Markets Overview Map

    • Table: IDC's Services Overview Market Map

  • Methodology

    • Research Sources

    • Revenue Recognition

    • Notes on Forecasting

    • Notes on the Exchange Rates Used in the Report

  • Related Research