target audience: TECH BUYER Publication date: Sep 2019 - Document type: IDC Perspective - Doc Document number: # US44662419
Social Media, Communities, and Collaboration: The Rise of the Social Enterprise
Table of Contents
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Executive Snapshot
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Figure: Executive Snapshot: Social Media, Communities, and Collaboration
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Situation Overview
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The History: This Isn't New; It's Supercharged
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Consumerized Tech Powers Expectations
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Conversation Convergence Is Leading the Technology
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Figure: Conversation Convergence
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How Conversations Are the Future of Work
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Figure: IDC's Future of Work Framework
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Advice for the Technology Buyer
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Best Practices Are Emerging
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Core Recommendations
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Learn More
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Related Research
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Synopsis
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