target audience: TECH BUYER Publication date: Feb 2020 - Document type: IDC Perspective - Doc Document number: # US45969619
Choosing the Right Metrics for IT Innovation Initiatives
Table of Contents
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Executive Snapshot
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Figure: Executive Snapshot: Choosing the Right Innovation Metrics
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Situation Overview
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Why Selecting the Right Innovation Metrics Matters
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Defining the Innovation Metrics Schema
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Input Metrics
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Process Capabilities
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Resources
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Leadership, Governance, and Culture
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Output Metrics
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Product, Service, and Process Improvement
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Employee and Customer Impacts
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Business Outcomes and Impacts
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Avoiding Pitfalls and Maximizing the Value of Innovation Metrics
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Advice for the Technology Leader
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Figure: Essential Guidance
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Learn More
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Related Research
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Synopsis
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