target audience: TECH BUYER Publication date: Oct 2020 - Document type: IDC FutureScape - Doc Document number: # US46010920
IDC FutureScape: Worldwide CIO Agenda 2021 Predictions
Table of Contents
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IDC FutureScape Figure
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Figure: IDC FutureScape: Worldwide CIO Agenda 2021 Top 10 Predictions
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Executive Summary
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IDC FutureScape Predictions
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Summary of External Drivers
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Predictions: Impact on Technology Buyers
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Prediction 1: By 2022, 65% of CIOs Will Digitally Empower and Enable Frontline Workers with Data, AI, and Security to Extend Their Productivity, Adaptability, and Decision Making in the Face of Rapid Changes
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Associated Drivers
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IT Impact
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Guidance
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Prediction 2: By 2021, Unable to Find Adaptive Ways to Counter Escalating Cyberattacks, Unrest, Trade Wars, and Sudden Collapses, 30% of CIOs Will Fail in Protecting Trust — the Foundation of Customer Confidence
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Associated Drivers
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IT Impact
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Guidance
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Prediction 3: Through 2023, Coping with Technical Debt Accumulated During the Pandemic Will Shadow 70% of CIOs, Causing Financial Stress, Inertial Drag on IT Agility, and "Forced March" Migrations to the Cloud
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Associated Drivers
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IT Impact
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Guidance
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Prediction 4: By 2023, Global Crises Will Make 75% of CIOs Integral to Business Decision Making as Digital Infrastructure Becomes the Business OS While Moving from Business Continuation to Reconceptualization
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Associated Drivers
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IT Impact
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Guidance
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Prediction 5: By 2024, to Support Safe, Distributed Work Environments, 50% of CIOs Will Accelerate Robotization, Automation, and Augmentation, Making Change Management a Formidable Imperative
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Associated Drivers
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IT Impact
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Guidance
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Prediction 6: By 2023, CIO-Led Adversity Centers Will Become a Permanent Fixture in 65% of Enterprises, Focused on Building Resilience with Digital Infrastructure and Flexible Funding for Diverse Scenarios
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Associated Drivers
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IT Impact
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Guidance
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Prediction 7: By 2025, 80% of CIOs Alongside LOBs Will Implement Intelligent Capabilities to Sense, Learn, and Predict Changing Customer Behaviors, Enabling Exclusive Customer Experiences for Engagement and Loyalty
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Associated Drivers
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IT Impact
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Guidance
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Prediction 8: By 2025, 60% of CIOs Will Implement Governance for Low-Code/No-Code Tools to Increase IT and Business Productivity, Help LOB Developers Meet Unpredictable Needs, and Foster Innovation at the Edge
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Associated Drivers
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IT Impact
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Guidance
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Prediction 9: By 2025, 65% of CIOs Will Implement Ecosystem, Application, and Infrastructure Control Systems Founded on Interoperability, Flexibility, Scalability, Portability, and Timeliness
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Associated Drivers
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IT Impact
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Guidance
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Prediction 10: By 2024, 75% of CIOs Will Absorb New Accountabilities for the Management of Operational Health, Welfare, and Employee Location Data for Underwriting, Health, Safety, and Tax Compliance Purposes
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Associated Drivers
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IT Impact
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Guidance
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Advice for Technology Buyers
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External Drivers: Detail
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Accelerated Disruption — Crisis, Resilience, and Opportunity
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Strategic Innovation — Shaping the Future Enterprise Today
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Intelligence Everywhere — Data Drives Action
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Geopolitical Risk — Societal and Economic Tensions Escalate
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Digital Platform — Ecosystems at Scale
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Crisis of Trust — Meeting Rising Expectations
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Customer Engagement Redefined — Safe, Secure, and Sustainable Digital Experience
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Learn More
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Related Research
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