target audience: TECH BUYER  Publication date: Apr 2020 - Document type: IDC Perspective - Doc  Document number: # US46215220

Value Selling: The Only Way to Close

By:  Gerry Murray Loading

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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Scaling Business Value Selling Beyond a Prepurchase Checkbox

  • Situation Overview

    • From the Field

    • Selling Value — It's the Method Not the Math

    • The Need for a Value Platform

    • Value Measurement and the Customer Success Process

    • Figure: Value Delivery and the Customer Life Cycle

    • Table: Metrics for Customer Value Delivery by Function

  • Advice for the Technology Buyer

  • Learn More

    • Related Research

    • Synopsis