target audience: TECH BUYER Publication date: Jun 2020 - Document type: IDC PeerScape - Doc Document number: # US46577319
IDC PeerScape: Practices for Effective Use of BizOps in Crisis Management
Table of Contents
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IDC PeerScape Figure
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Figure: IDC PeerScape: BizOps — Practices to Use BizOps in Crisis Management
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Executive Summary
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Peer Insights
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Practice 1: Establish Fast, Transparent, and Accurate Communications
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Challenge
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Example
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Guidance
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Practice 2: Use a Triage Strategy to Focus on Critical Needs
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Challenge
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Example
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Guidance
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Practice 3: Leverage the COVID-19 Crisis to Drive Digital Transformation and Literacy
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Challenge
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Examples
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Guidance
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Practice 4: Use Architecture to Evaluate Options and Understand Impact
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Challenge
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Example
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Guidance
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Practice 5: Harness a Hypothesis-Driven Approach and Business Metrics to Hit the Bull's-Eye
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Challenge
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Example
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Guidance
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