target audience: TECH BUYER  Publication date: Jun 2020 - Document type: IDC PlanScape - Doc  Document number: # US46596220

IDC PlanScape: Artificial Intelligence Operations in IT

By: 

  • David Williams
  • Stephen Elliot
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Table of Contents


  • IDC PlanScape Figure

    • Figure: IDC PlanScape: Executive Summary of Artificial Intelligence Operations in IT

  • Executive Summary

  • Why Is Artificial Intelligence Operations in IT Important?

    • Dealing with AI Hype

    • Creating Greater Value from Intelligence Through Integration

  • What Is Artificial Intelligence Operations in IT?

    • Where Does AI Live in IT Operations?

  • Who Are the Key Stakeholders?

    • Table: Leadership Roles Supporting the AI Adoption in IT Operations

  • How Can My Organization Take Advantage of Artificial Intelligence Operations in IT?

    • Table: AI Objectives, Methods, and Benefits

  • Advice for Technology Leaders

  • Related Research