IDC FutureScape: Worldwide Smart Cities and Communities 2022 Predictions

IDC FutureScape Figure

• Figure: IDC FutureScape: Worldwide Smart Cities and Communities 2022 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

• Summary of External Drivers

• Predictions: Impact on Technology Buyers

• Prediction 1: In 2022, 75% of Local Governments Will Increase Use of National Monies to Fund Digital Initiatives, Resulting in Nationally Driven Local Agendas and More Compliance with National Standards

• Associated Drivers

• IT Impact

• Guidance

• Prediction 2: In 2023, 70% of Subnational Governments Adopting Hybrid Work Will Use a Fixed-Schedule and/or Role-Based Model, Increasing Spend on Smart Workspaces to Balance Health, Energy Use, and Service Delivery

• Associated Drivers

• IT Impact

• Guidance

• Prediction 3: By 2023, Major Cities Will Use Real-Time Communication Platforms for 50% of Digital Public Outreach to Combat Misinformation and Improve Community Resiliency and Trust

• Associated Drivers

• IT Impact

• Guidance

• Prediction 4: With the Growth of Out-of-the-Box Data Integration Tools, by 2024, 20% of All Back-Office Data Will Be Connected and Utilized Across Departments to Improve Local Government Program Administration

• Associated Drivers

• IT Impact

• Guidance

• Prediction 5: By 2024, 35% of Cities and Communities Will Rely on Low-Code/No-Code Platforms to Aid IT and Non-IT Staff to Enable a Swift Roll Out of Digital Programs and New Social and Public Health Services

• Associated Drivers

• IT Impact

• Guidance

• Prediction 6: By 2025, Cities with 1+ Million Residents Will Increase Spending on Dynamic Data and Platforms by 70% to Scale Outcome-Based Transit Programs That Match Capacity with User Demand and New Expectations

• Associated Drivers

• IT Impact

• Guidance

• Prediction 7: By 2025, Successful Cyberattacks Against Cities Will Double as Threats Against Critical Infrastructure Continue Due to Proliferation of Edge Devices, Making IoT/OT Security a Top Investment Priority

• Associated Drivers

• IT Impact

• Guidance

• Prediction 8: By 2026, 30% of Cities Worldwide Will Establish Digital Accounts, Enabling Citizens to Prefill Forms, Access Personalized Services, Update Profiles, Check Status of Requests, and Authorize Data Sharing

• Associated Drivers

• IT Impact

• Guidance

• Prediction 9: By 2026, 50% of Midsize Cities Will Use Digital Twins for Sustainability and Efficiency Improvements and to Gather Operational Data to Meet Climate Targets

• Associated Drivers

• IT Impact

• Guidance

• Prediction 10: By 2027, to Improve Data-Informed Outcomes, 75% of Cities Will Make Critical Changes to Data Governance, Culture, and Management to Support the Exponential Growth in Deployment of Analytics and AI

• Associated Drivers

• IT Impact

• Guidance

Advice for Technology Buyers

External Drivers: Detail

• Pervasive Disruption Continues — Volatility, Opportunity, and Resilience

• Cybersecurity and Risk — The Threat Environment Just Keeps Scaling

• Embracing Digital First — New Strategies for Complexity and Ubiquity

• The Velocity of Connectedness — The Future Is Data in Motion

• Intelligence on Demand — Navigating the Torrent of Data

• Digital Ecosystem — Thriving in a Multiplatform World

• Environmental and Social Responsibility — A New Stakeholder-Driven Imperative

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• Related Research