target audience: TECH BUYER  Publication date: Dec 2021 - Document type: IDC Perspective - Doc  Document number: # US48422721

Conversational AI — Lessons Learned

By: 

  • David Schubmehl
  • Hayley Sutherland
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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Conversational AI — Lessons Learned

  • Situation Overview

    • Figure: Conversational AI-Build Process Steps

  • Advice for the Technology Buyer

  • Learn More

    • Related Research

    • Synopsis