IDC PlanScape: Mature Governance for Future IT

IDC PlanScape Figure

• Figure: IDC PlanScape: Executive Summary of Mature Governance for Future IT

Executive Summary

Why Is Mature Governance for Future IT Important?

• Figure: Future IT Dimensions Dashboard: Leadership and Governance Maturity

What Is Mature Governance for Future IT?

Who Are the Key Stakeholders?

• Table: Key Stakeholders and Roles

• Managed Governance

• Figure: A Commitment-Based Future IT Governance Structure

• Optimized Governance

• A Case Study: Investment in a Customer Portal — Part 1

• A Case Study: Investment in a Customer Portal — Part 2

How Can My Organization Take Advantage of Mature Governance for Future IT?

• Cross-Organizational Engagement

• Strategic, Rather than Opportunistic, Prioritization

• Figure: Portfolio-Based Enterprise Prioritization Management

• Integration of Technology, Business Systems and Processes, and Customer Experience

• Simplification

• Automation

• Measurement

• Optimization of Oversight Relative to the Impact and Complexity of Investment

• Figure: Rightsizing Governance for the Organization

• Figure: Rightsizing Governance for the Investment

• Balance of Trust, Value, and Progress Toward Future IT

Advice for Technology Buyers

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