target audience: TECH BUYER  Publication date: Oct 2022 - Document type: IDC FutureScape - Doc  Document number: # US49772322

IDC FutureScape: Worldwide Small and Medium-Sized Business and Digital-Native Business 2023 Predictions

By: 

  • Simone De Bruin
  • Katie Evans Loading
  • Jason Blackwell Loading
  • Supriya Deka Loading
  • Daniel-Zoe Jimenez Loading
  • Cynthia Li
  • Riccardo Barrai Loading
  • Andrea Siviero Loading

Content



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Table of Contents


  • IDC FutureScape Figure

    • Figure: IDC FutureScape: Worldwide Small and Medium-Sized Business and Digital-Native Business 2023 Top 10 Predictions

  • Executive Summary

  • IDC FutureScape Predictions

    • Summary of External Drivers

    • Predictions: Impact on Technology Buyers

    • Prediction 1: By 2027, Total Budgets Dedicated to IT Investments and Connectivity Services at Global SMBs Will Increase by 45% as SMBs Turn to Technology to Compete with Larger Businesses

    • Associated Drivers

    • IT Impact

    • Guidance

    • Prediction 2: By 2026, at Least 40% of SMBs Will Introduce Metrics to Track and Effectively Measure Business Value from Their Core Business Activities, Their Ecosystems, and Their Impact on the Environment

    • Associated Drivers

    • IT Impact

    • Guidance

    • Prediction 3: By 2025, 30% of SMBs Will Shift Half of Their Core Workloads to the Cloud to Drive Business Agility and Future Resilience

    • Associated Drivers

    • IT Impact

    • Guidance

    • Prediction 4: By 2027, Two-Thirds of SMBs Will Increase Investments in Automation and Digital Tools to Make up for the Shortage of Workers and Increased Labor Costs, Reduce Manual Processes, and Boost Productivity

    • Associated Drivers

    • IT Impact

    • Guidance

    • Prediction 5: By 2025, 30% of SMBs Will Leverage Live Streaming Technologies to Launch New Products and Enhance the Customer Experience by Facilitating Easier Product Discovery and Checkout

    • Associated Drivers

    • IT Impact

    • Guidance

    • Prediction 6: Over Half of Medium-Sized Businesses Will Hire Key Technology Decision Makers by 2026 as They Continue to Invest in Digital Transformation and Seek to Have IT Thought Leadership on Staff

    • Associated Drivers

    • IT Impact

    • Guidance

    • Prediction 7: By 2025, 30% of SMBs Will Consider Intelligence Decision Systems to Promote R&D and Supply Chain Management

    • Associated Drivers

    • IT Impact

    • Guidance

    • Prediction 8: By 2027, the Number of Digital-Native Businesses on the S&P500 Will Have Doubled, Leading to a Digitally Driven Economy

    • Associated Drivers

    • IT Impact

    • Guidance

    • Prediction 9: By 2025, 30% of DNBs Will Shift Focus from Speed to Market to Demonstrable Business Outcomes to Secure Capital, Boost Differentiation, and Achieve Sustainable and Resilient Growth

    • Associated Drivers

    • IT Impact

    • Guidance

    • Prediction 10: By 2027, 30% of Venture Funds Will Have Implemented Robust ESG Criteria to Qualify for Investment

    • Associated Drivers

    • IT Impact

    • Guidance

  • Advice for Technology Buyers

  • External Drivers: Detail

    • Storms of Disruption — Accelerating, Interconnected Uncertainty

    • Geopolitical Reality — Sovereignty in the Digital World

    • Digital Business — Stepping Stone to the Future Enterprise

    • Meaningful Intelligence — Differentiated Decision Power

    • Mainstream ESG — Sustainability Is Measured and Mandatory

    • Work Mode Upheaval — New Models and Leadership

    • Everything as a Service — Thriving Through the Change

  • Learn More

    • Related Research