target audience: TECH BUYER  Publication date: Jun 2023 - Document type: IDC PlanScape - Doc  Document number: # US50024023

IDC PlanScape: Customer Loyalty in Retail

By: 

  • Cristiano Quattrini
  • Ornella Urso
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Content

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Table of Contents


  • IDC PlanScape Figure

    • Figure: IDC PlanScape: Customer Loyalty in Retail

  • Executive Summary

  • Why is CUSTOMER LOYALTY IN RETAIL Important?

  • What is CUSTOMER LOYALTY IN RETAIL?

    • Figure: The Retail Loyalty Platform

  • Who are the Key Stakeholders?

    • Figure: The Main Stakeholders in Retail Loyalty

  • How Can My Organization Take Advantage of LOYALTY IN RETAIL?

  • Advice for Technology Buyers

  • Related Research