target audience: TECH BUYER  Publication date: Jun 2023 - Document type: IDC PeerScape - Doc  Document number: # US50675623

IDC PeerScape: Practices for Successful Business Relationship Management

By:  David Weldon

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Table of Contents


  • IDC PeerScape Figure

    • Figure: IDC PeerScape: Business Relationship Management — Practices to Execute on Successful Strategies

  • Executive Summary

  • Peer Insights

    • Practice 1: The Business Relationship Manager Helps IT Partner with Business Units on Specific Digital Initiatives, Driven by LOB Execs

    • Challenge

    • Examples

    • City of Boston

    • Buchanan Ingersoll & Rooney

    • Baltimore County

    • Guidance

    • Practice 2: The Business Relationship Manager Aids IT and LOB Executives to Function as Partners with Shared Budgets and Accountability

    • Challenge

    • Examples

    • City of Boston

    • Segal

    • Baltimore County

    • Guidance

    • Practice 3: The Business Relationship Manager Ensures IT and LOB Technologists Are Well Integrated with Blended Teams, Terms, and Practices

    • Challenge

    • Examples

    • Buchanan Ingersoll & Rooney

    • Segal

    • Baltimore County

    • Guidance

    • Practice 4: The Business Relationship Manager Ensures IT and LOB Leaders Function Seamlessly to Share Vision, Priorities, and Resources

    • Challenge

    • Examples

    • Buchanan Ingersoll & Rooney

    • Segal

    • Baltimore County

    • Guidance